I suspect that its cheaper to hire an outside company than to adequately staff the stores to do inventory themselves, or at least corporate thinks it is. Before corporate viewed cutting payroll as their first priority, stores used to do inventory themselves and it was a lot more accurate and efficient. Corporate probably doesn’t know or care what a massive mess and accuracy problem using an inventory service makes, but since they don’t have to allocate any extra payroll to fix it they are not motivated to change it. Of course that clean-up puts other tasks behind, impacts accuracy, fouls up FF and costs the store sales, but again, corporate doesn’t realize that or doesn’t care. It‘s cheaper and that’s what they care about. What a shame.🙄