- Joined
- Jul 18, 2012
- Messages
- 26
Ok, one more question and I'm buzzing off ! First day on Sales Floor Training Tomorrow.
This may be a silly question but one concern I was worried about confronting is:
When a guest says the item they are looking for is all gone from the shelf or not present, what should the appropriate response/action should be?
(*) Is it appropriate to say "We must be out of stock?"?
(*) Should we walkie someone to see if the item is in stock?
(*) Or, do we go in the back and look for the stocked item?-
I'm sure these questions will be answered in training. I was just curious ahead of time.
Thanks Guys!
This may be a silly question but one concern I was worried about confronting is:
When a guest says the item they are looking for is all gone from the shelf or not present, what should the appropriate response/action should be?
(*) Is it appropriate to say "We must be out of stock?"?
(*) Should we walkie someone to see if the item is in stock?
(*) Or, do we go in the back and look for the stocked item?-
I'm sure these questions will be answered in training. I was just curious ahead of time.
Thanks Guys!