Unfortunately, your debit card or Chase Liquid card is at risk by the breach at Target stores
Dear XXX XXXX:
As you've learned from recent news reports, Target reported that it experienced a data breach on debit and credit cards that its customers used
to make purchases in its stores from November 27th through December 15th.
Unfortunately, your Chase debit or Liquid card was identified as one at risk because of Target's security breach.
Defending against fraud is a top priority for us, so we are taking extra precautions to try to keep Chase accounts safe.
Here's what you should know:
First and most important, don't worry. All your Chase cards have our Zero Liability Protection.
That means you're not liable for unauthorized transactions you report to us.
We use sophisticated fraud-monitoring tools to review account transactions and detect abnormal spending and ATM patterns. That helps us block fraudulent transactions.
Here's what has changed:
Beginning today, for customers whose debit or Liquid cards are at risk from the Target breach,
we are temporarily limiting ATM withdrawals in the United States to $100 per day and purchases to a total of $300 a day.
Those customers travelling internationally whose debit cards are at risk won't be able to access cash at an ATM. If you are traveling outside the United States or plan to, please call the number on your card to see how we can help you.
Here's what you can do:
Stop by a branch:
Employees at our 5,600 branches are standing by to help you if you need more cash than $100. With proper identification, you can access your available funds.
Many branches will also stay open late, if needed, to help customers.
To find a branch near you, visit our branch locator on chase.com.
Watch for your new card. We plan to reissue all affected debit cards and Chase Liquid Cards automatically over the coming weeks.
Until then, you can use your debit or Liquid card with the temporary limits.
We realize this could not have happened at a more inconvenient time with the holiday season upon us.
We ask for your patience as we take these precautions to combat fraud and prevent criminals from using your card.
We'll continue to keep you updated by email and through chase.com.
Sincerely,
Jennifer Myhre
Senior Vice President
Chase Consumer and Community Banking
