Just a little inside info. Your store should have “X” amount of carts. If you drop below a certain % out of 100% of your store’s carts (theft, unfixable damage) then the store will be sent replacements or the new model.
How does Spot find out this information you may be wondering? Your PMT does an annual audit in October/November and literally walks around counting them. Spot tacs an extra couple % on there because unless you do your count overnight, you’ll never find all of them.
Had your PMT known of this rating system then they might -accidentally- over look some in the parking lot or something.
I didn’t know there was a nation wide roll out of this model so my count was pretty good so I’m enjoying rebuilding plastic ones every week until who knows when...