Don’t get discouraged. My store is sort of the “non-official training store” in the district, we usually have one or 2 trainees a month here. You sound like you already have a pretty good grasp on learning your position, but over the course of a couple weeks the long hours will wear on you. I haven’t met an ETL trainee who didn’t second guess them selves after doing back-to-back 10-12 hour closing shifts for a few days straight. It takes some time to adjust to the wacky schedule and around the 5th/6th week is usually where the “this job is fuckin nuts” comments come out lol.
Be fair, be understanding, and set goals to accomplish everyday. Work on not having an “us vs them” mentality towards normal TMs, it can be a pain in the ass when you’re getting harped on by the district but TMs are feeling it too indirectly through the leadership team.
If you’re reaching out here for opinions and questions then you probably have a better head on your shoulders than others. Oh, and external hired ETLs tend to get a bad rap here but don’t mind the naysayers.