I can see flexing when a department is getting ready to reset or certain seasonal areas, but not every day. I think it is more work than it is worth. Back in the day when I worked for Spot that is how we did it. Did however have an STL that decided he wanted little to no backstock for toys around Christmas and had everyone flexing/filling endcaps throughout toys, sporting goods, and parts of chemicals/paper/plastics with items that should have been sent to the backroom. We had more endcaps of Nerf stuff than I have ever seen. Many of these endcaps had ammo that did not go with the guns below them. It just did not make sense and really did not look good. This STL claimed we looked look a toy store by doing this, but I felt like these endcaps just looked a little junky (haphazardly put together).Flexing can be great when done by people who know what they're doing, and who aren't looking to cut corners, but are in fact willing to take on the added efforts of label maintenance, changing capacities, adjusting fixtures intelligently, etc. But as a shopper, I'd rather be able to see that an item is still carried but temporarily out of stock than see shelves that look "full" of stuff I'm not looking for.
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