So I just started working at Target, I've worked 2 training days and 2 days on my own... I seem to be catching on for the most part, the only thing today the manager asked if I had gotten any red cards or done any surveys - thing is, I wasn't trained on how to do them. Whenever I get a pop up on the screen that asks if the person wants a Redcard they usually all say no or most of them already have them. My problem is, when someone ends up getting one, HOW does it work? I'm completely lost. I don't even know much on how to describe it to them and to tell them what they need to get a card. Also, surveys... wasn't trained on that also.. what are they exactly and how do I bring them up to customers? ahhh. any help would be greatly appreciated!!!