- Joined
- Jul 1, 2011
- Messages
- 2,726
Had a lady today try and cut the line at pharmacy so I could ring out her OTC items. It was just me and the pharmacist (who was on the phone) and she walks up to the other register. I politely tell her “ma’am, the end of the line is down this aisle...” She says, “oh, I just need to purchase these items.” I said, “well, if you aren’t picking up a prescription, you’ll have to take them to the front lanes.” She says, “There are lines up there and I’m in a hurry.” I said, “well, I have a line back here too and we only ring up Target items with prescriptions.” “So you can’t just ring me up real quick?” “No. I have a line of pharmacy customers who were waiting before you came up. You can use the self check out if you don’t want to wait in the lines up front.” “Well, that’s pretty shitty customer service!” “I’m sure the people who have been patiently waiting in line here would think the same if I helped you first since they were waiting before you even walked up!” “Whatever!” (The lady who was next in line actually said “BYE FELICIA!” )Literally so many people will think just because they don’t have a return they deserve to skip the line. One time I was by myself at open and I clocked in and walked to guest service and my line was already 5 people long. I was speed walking to the OPU room to grab someone’s order when some guy stopped me and was like “do you have a lost and found?” And I was like “yeah it’s at guest service I’ll look for whatever you lost when I get to you” and he was like “there’s a line” and I was like “yep it’s just me and I’m going as fast as I can” and he was like “I really have to wait in line for you to look in the lost and found?” And I was like “yes you can’t just cut everyone that’s been waiting and expect me to stop everything I’m doing to look for whatever you lost” and I was like looking out of the corner of my eye and the line had like doubled during the course of this conversation and he was just like still like “what? I have to wait in line? That’s rediculous I shouldn’t have to wait in line” like literally rambling and I finally was like “AGAIN I CANT LET YOU CUT EVERYONE I AM ALONE BY MYSELF AND WILL GET TO YOU WHEN I CAN” and walked into the OPU room. He waited in line lmao
Or the occasional lady that will come up to the side of the service desk when all 4 registers are being used and the line is still super long and she’s like “I just have a simple exchange” interrupting me with a guest and I’m like “yep we do that here” and she’s like “I don’t want to wait in line” and I’m like “even for simple things you can’t cut everyone” and she’s like “it’ll be super fast I don’t have time to wait in line” and I’m like “everyone is busy and they’ve already been waiting you can’t cut them” and they like refuse to take that answer lol