To that one guest

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NoRedCards said:
TTOG - I don't care how many times you try, your shopping cart is not going to fit up my behind.....seriously, hitting me once might have been an accident.....trying a couple more times because you were too busy looking anywhere but where you were going....earns you dumba-- of the year in my book!
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I hate when people do this in the check lanes because they're trying to put their crap on the belt from the "handle-side" of the cart. I had a lady hit me 3 times yesterday when I was paying for my stuff because she was reaching over the seat (which had her purse in it) to grab items to put on the belt. I finally said "Would you like me to grab those for you so you can stop hitting me?" and she says "Oh, I'm sorry, I didn't realize...." yeah, right....
 
To that one guest: Don't sit your toddler on my counter. Ever.
She wriggled away & was trying to punch buttons on the register while you were talking to your other child.
You didn't catch on until I said "Stay put, sweetie!" as she was headed toward the other edge of the counter.
Seriously?
 
To that one guest who drives in the middle of the parking lot lanes..no, the parking lot isn't designed just for you, you have to share it with people driving in the other direction.
I want to scream at them so badly, but most of them know I work there so I hold my tongue, but won't move out of their way either.
 
To the guest who snarked that our store is turning into Walmart because 'they have 17 stockers and two cashiers,' it's 9:30 in the effing morning on a Monday. Which makes it both too early for your bullshit and incredibly unlikely we'd actually be given more than two cashiers. Also, have you ever seen a Walmart as tightly zoned as my front end is? Didn't. Think. So.
 
TTOG who tried to get me to price match a toy tonight... HAHA, yeah, no, I'm not going to price match an item when it's a) about a $40 difference, b) based on a screenshot of a website that only lists a price and picture, and c) CLEARLY a different item, completely different color and product description and everything. I was willing to skip asking for a print ad and let you show me the website, but you couldn't find it on the website either. know why? it WASN'T THERE! I looked it up when I got home and the item you wanted was actually cheaper in our store. so good job.

and to that other guest who tried to con us into a price change - first of all, you are known for conning us at the service desk, and you did it tonight too. so we already knew something was up, but you know, it makes it seem just a little sketch when you make it a point to show us that you took a picture of the price tag and explained several times that there was more than one there in the wrong spot. okay, if you knew it was the wrong price, then why not do the right thing? second, I made sure to go back to the shelf myself, and you didn't even make the effort to move all of the items to the wrong spot. real classy.

I'm so tired of people being idiots.
 
radiochu said:
TTOG who tried to get me to price match a toy tonight... HAHA, yeah, no, I'm not going to price match an item when it's a) about a $40 difference, b) based on a screenshot of a website that only lists a price and picture, and c) CLEARLY a different item, completely different color and product description and everything. I was willing to skip asking for a print ad and let you show me the website, but you couldn't find it on the website either. know why? it WASN'T THERE! I looked it up when I got home and the item you wanted was actually cheaper in our store. so good job.

and to that other guest who tried to con us into a price change - first of all, you are known for conning us at the service desk, and you did it tonight too. so we already knew something was up, but you know, it makes it seem just a little sketch when you make it a point to show us that you took a picture of the price tag and explained several times that there was more than one there in the wrong spot. okay, if you knew it was the wrong price, then why not do the right thing? second, I made sure to go back to the shelf myself, and you didn't even make the effort to move all of the items to the wrong spot. real classy.

I'm so tired of people being idiots.
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This is when I wish GSA's/GSTL's had access to the cameras, pull up the guest moving the items themself, or pull up them swapping clearance stickers between items when they try to be "smart".
 
tgtcpht said:
Dying Sun said:
Had one guest yell at me cause her "precious little gem from the spawning pits of whatever hole she crawled out of" was climbing on the carts inside the cart well and running on top of them while she was talking to someone, and I asked the kid quite nicely to please not do that as they could get hurt. oh and im sure that calling over the GSA to complain about me "parenting" her child and how unprofessional it was, was a great idea. then you turn back to me and say that ill never know the joys of parenthood if I keep this up was a great thing to say to me. my response Ma'am I was only trying to make sure your child didn't get hurt, also I hate kids so I don't plan on knowing the joys of parenthood anytime soon. yeah see ya later and don't forget your demon spawn.
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There was a kid starting to stand up on the seat of a cart and one of our techs asked her to sit down. The mom (who was 5' away with her back turned, yapping away on her phone) turned around and WENT OFF on her. The tech gave it right back and told her "Sorry, I'm not going to just stand here and watch your daughter crack her head open because she's standing up in the cart!" The mom turned beet red and walked away, still yapping away on her phone....I'm sure if her "little angel" had fallen out of the cart and hurt herself, mom would've been on the phone to her attorney....
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I had a similar situation, but then I told the story of my youngest falling out of a highchair on to tile and I just get queasy seeing that. She was a little humbled by that and said sorry. I will admit that there are some demon spawn, err little guests, that I just go by.
 
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radiochu said:
and to that other guest who tried to con us into a price change - first of all, you are known for conning us at the service desk, and you did it tonight too. so we already knew something was up, but you know, it makes it seem just a little sketch when you make it a point to show us that you took a picture of the price tag and explained several times that there was more than one there in the wrong spot. okay, if you knew it was the wrong price, then why not do the right thing? second, I made sure to go back to the shelf myself, and you didn't even make the effort to move all of the items to the wrong spot. real classy.

I'm so tired of people being idiots.
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Well, that was sort of me a couple of weeks ago.

I had to buy laundry detergent. I went back to get the one I normally get, and the entire area was a cluster. Some were in the right spot, but most were in the wrong spot. Many of the type and size I wanted were in the wrong spot, for a $2 price difference (I didn't move any of them around). I grabbed one from the wrong spot, took it up to my GSTL at guest services, and said that it was in the wrong spot and I wanted my guest price challenge for it. Her response? "Yeah, they're always screwing that up." So if my leadership team isn't going to hold people to do their job correctly, then they can give me the damn price difference.
 
TTOG, what compelled you to ask two girls, CLEARLY not in any sort of uniform, pushing a cart full of candy and Halloween decorations, if they worked there?

(I had to go into target with a friend to get some Halloween decorations. She doesn't work there, I work only in the front (and I'm new so I barely know where anything is beyond "it's down that direction"), and neither of us were wearing read and/or khaki. Like I get it when I'm shopping before work and someone asks me but jeez....)
 
queencat said:
TTOG, what compelled you to ask two girls, CLEARLY not in any sort of uniform, pushing a cart full of candy and Halloween decorations, if they worked there?

(I had to go into target with a friend to get some Halloween decorations. She doesn't work there, I work only in the front (and I'm new so I barely know where anything is beyond "it's down that direction"), and neither of us were wearing read and/or khaki. Like I get it when I'm shopping before work and someone asks me but jeez....)
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I even get asked where things are when I am in other stores shopping. When I say I don't work here, the people say, I know, you work at target - I thought you might know where a certain item was. It sort of annoys me but if I know or think I can figure out where the item might be I tell them.
 
That guest is probably a regular, and recognized you. Most of our regular guests would recognize me even if I came in to shop and wasn't wearing red or khaki.
 
TTOG who was bitching that we were sold out of the TP that was "buy x get a $y GC" on the LAST day of the sale.....REALLY?!?!?!?! Maybe you shouldn't wait until the LAST day of the sale to come in and buy it and we wouldn't be sold out of the particular "type" you wanted.
 
Retail Girl said:
Well, that was sort of me a couple of weeks ago.

I had to buy laundry detergent. I went back to get the one I normally get, and the entire area was a cluster. Some were in the right spot, but most were in the wrong spot. Many of the type and size I wanted were in the wrong spot, for a $2 price difference (I didn't move any of them around). I grabbed one from the wrong spot, took it up to my GSTL at guest services, and said that it was in the wrong spot and I wanted my guest price challenge for it. Her response? "Yeah, they're always screwing that up." So if my leadership team isn't going to hold people to do their job correctly, then they can give me the damn price difference.
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I can understand if the shelf was messy. I've happily given price changes for that. but the rest of the shelf had a really great zone going, and probably the part that made me headdesk the most was that there were multiple facings of this exact product, with only one facing of the product that was on sale for the lower price. she had moved all but the last one of the product over and very carefully framed the picture to avoid showing the correctly stocked shelf just above it. I wished that I'd offered to walk her back myself and check, but we were so slammed I just rolled over. I haven't yet figured out how to have enough backbone with our known scammers.
 
To that one guest who was doing the office coffee run: For the love of Mrs. Olsen*, when you're getting everyone's order BE SPECIFIC! Do they want whipped cream on their holiday drinks? Iced drinks sweetened? Size?
We're gonna fire options off at you & going 'deer-in-the-headlights' isn't gonna help.

*bonus points if you recognize the reference
 
To the guests in seasonal, can you calm the fuck down? I went over to seasonal after I clocked out for the night to get 1 bag of candy and it was tore up. Candy aisles in seasonal were getting empty and I didn't even go near the costume section. I saw it from a distance and it looked horrible. All of these parents think they have to dress their kids up just because everyone's else is doing and so they post pictures on Facebook and Instagram. It's pathetic.
 
To two guests that came through my line today: how stupid do you think I am? Do you honestly think I won't check the dpci for the set of baby clothing you claim should cost next to nothing and compare it to the clearance sticker you swapped from a different set? Sure, it is crazy busy today, but not enough that I wouldn't check the tag to see if what you're saying is right.
 
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