To that one guest

[sher]

Ttog, come back! I have LinkedIn finally. Let's network or whatever.

 

[asidius]

TTOG: I'm sorry I ignored you once another guest came up to me. It's not usually like me to do that. I don't know WTF I was thinking and when the GSTL came to electronics to have a chat with me about it, I felt terrible and it ruined my day.

 

[calimero]

Ok, I'm going to sound harsh here but I don't care. If you're going to live in America, please try to learn English. I can't hold your hand for 30 minutes and try to interpret what you're trying to ask for.

Since English is the 3 rd language I learned , I will also say that the US has no official language , English might be prominent , but that's it ! Just open your mind ....
And I might also be harsh about it,but I really don't care either !

 

[dannyy315]

Since English is the 3 rd language I learned , I will also say that the US has no official language , English might be prominent , but that's it ! Just open your mind ....
And I might also be harsh about it,but I really don't care either !

My mind's pretty open. Yo tomó cuatro años de español en escuela.

 

[calimero]

Only 4 years ? Wow , here's a medal !!!
Or 4 semesters?
We have a lot of guests who are simply visiting the US , they do not speak English , ( my parents never learned it , they would stay less than 3 months at a time with me for several years until my dad's passing ) , and I know some people were uptight with us speaking our language between us!
I had an argument with a waitress who told us she would only take our order ,if we spoke English , because this was 'Merica and we needed to speak English !
My answer : the best thing about being polyglots , we could say F U in several languages ...
She didn't know the meaning of polyglots!
We have a large Hispanic population in our area, and Vietnamese , German, French , Greek ...
Get with the program!

 

[commiecorvus]

When I worked at Verizon I got a customer who called and was very upset that there were all these Spanish stations on his newly installed cable.
I said they were free and not to worry I would be happy to explain how to make so he could program his remote so they didn't show up anymore.
That seemed to be too much trouble for him, he wanted me to turn them off or sell him a package without them and was really angry when I explained that I couldn't.
He wanted to know why all these damned companies were doing Spanish stations.
I explained because it made them money, an answer he didn't care for.
He wanted to know why I couldn't just look at his name, know he wasn't Spanish and turn off the damn stations.
I said because that would be racist.
I got called into the office for that one.

 

[LadyCynide]

I think the big issue with the language situation isn't that people are speaking Spanish, or any other language. I think the issue is when these guests approach you and start speaking rapidly, and then when you say that you don't speak the language, they look at you like you are an idiot. Everyone expects to be catered to, whether it is the guest or the team member. If we all just took a step back and gave each other the respect we deserve as fellow humans, there would not be a problem.

I DO have a problem with fellow team members/leaders gossiping and talking trash in other languages, but that's a whole other problem. (Got an issue, say it to my face...and in a way I understand. I haven't been fluent in Spanish since I was 7, so at least talk shit a little slower and enunciate.)

 

[thetargetman]

TTOG, I know it's tough to pay your bill on time, but to announce loudly, "Oh, it must be another breach" when your card was denied is a little out of the realm of humanity. Take some responsibility. Pay your freakin' bill.

And BTW, had you been nice, I'd have given you the $0.87 discount, but be a douche? Not happening.

some people are just too stupid.

 

[thetargetman]

We have a guest who speaks Spanish and comprehends no English when she wants to coupon scam. At every other point in the store, her English is perfect. Weird, huh?

well now that we are no longer allowed to say "no" looks like she can pull her bullshit all she wants!

 

[thetargetman]

TTOG: Last night you came in 5 mins before closing with your $154 dollars worth of xmas clearance crap and of course it was all missed salvage. of course that night I stayed 10 mins past closing because of the last minute people who don't know how to tell time. There is nothing like leaving at 10:30 at night.

 

[kyle petty]

Like Sublime said, learn Spanish.

Doesn't make sense living in a country where you don't speak the primary language...which in ten years won't be English.

Somehow I saw this coming and learned Spanish. Even have a special name badge.

 

[raz23]

I was looking to do that myself especially with how most of my coworkers speak Spanish. I feel like they talk about me sometimes...

 

[commiecorvus]

I was looking to do that myself especially with how most of my coworkers speak Spanish. I feel like they talk about me sometimes...

One time I was talking to some of the ladies in softlines and said they must talk about me since they knew I didn't know Spanish.
They quickly assured me that wasn't true since they liked me but that they talked about the ETLs and TLs all the time.
I don't know if they were just sparing my feelings but it was nice of them if they were.

 

[calimero]

I doubt it , sometimes you start a conversation in English and one word is missing , can't remember the word, and you say it in Spanish / Arabic / Portuguese or whatever other language you learned first , then the conversation slides easily in that other language.

 

[PJ5]

TTOG: Last night you came in 5 mins before closing with your $154 dollars worth of xmas clearance crap and of course it was all missed salvage. of course that night I stayed 10 mins past closing because of the last minute people who don't know how to tell time. There is nothing like leaving at 10:30 at night.

oh boy i had a hot mess like that last month, checked out at my lane on the dot of closing $600, 4 carts, me and the cart attendant bringing it to her car, except this was at 11ish because unfortunately my store closes an hour later on saturdays.

 

[Sickofspot]

One time I was talking to some of the ladies in softlines and said they must talk about me since they knew I didn't know Spanish.
They quickly assured me that wasn't true since they liked me but that they talked about the ETLs and TLs all the time.
I don't know if they were just sparing my feelings but it was nice of them if they were.

That happens a lot. They can say what they want, but you are so in the dark if you don't speak the language. I busted a couple of spanish speaking tm's talking about me once-I may not look like it but I do understand quite a bit of spanish. I wouldn't talk hateful about someone who wasn't fluent in english, thinking they couldn't understand me. That's just mean. Oh well...

 

[oath2order]

Since English is the 3 rd language I learned , I will also say that the US has no official language , English might be prominent , but that's it ! Just open your mind ....
And I might also be harsh about it,but I really don't care either !

On the flip side of that, guests shouldn't be getting pissed if we don't have someone who speaks their language in the store.

 

[redeye58]

To that one clueless guest: You spent the whole wait in line glued to your phone instead of figuring out what you wanted to order. So when you got to the counter, you looked at the menu boards - eyes glazing over - while muttering "WhatdoIwant, whatdoIwant, whatdoIwant, whatdoIwant...." over & over & over until the woman behind you looked like she wanted to slap you upside the head.
When I said "Why don't I take her order while you decide", that jolted you out of your reverie to ask me about various drinks - each time trailing off.....
I finally took the order of the woman behind you as you pondered the direction of your life based on drink selection.
You finally wandered off without ordering & the woman looked at me knowingly while shaking her head.
You are a flake of dandruff on the scalp of humanity.

 

[TiedAndDropped]

You are a flake of dandruff on the scalp of humanity.

I am so stealing that!

 

[LadyCynide]

TTOG: You deliberately opened two bottles of liquid foundation and poured them all over the cosmetics section, and even down into the cleaning supplies region. Dafuq is your problem?

TTO(ther)G: Thank you for rushing over and tying my hair up into a bun when you realized it was about to fall into the mess of foundation. You're a lifesaver, and I love you.

 

[Sickofspot]

TTOG: Can you PLEASE have the decency to stop sending your spoiled brats to place your Starbucks order so that I can have it ready before you pay?! Half the time, they repeat your order wrong, and then you get pissed at me for having to wait on fixing it. And, it doesn't make me go any faster when you yell or talk down to me- just FYI... Hello! You really suck!

 

[oath2order]

TTOG: You deliberately opened two bottles of liquid foundation and poured them all over the cosmetics section, and even down into the cleaning supplies region. Dafuq is your problem?

My face when I have to pretend to be friendly to guests and this shit happens:

if it was my store I'd consider calling AP and kicking them out

 

[redeye58]

TTOG: Can you PLEASE have the decency to stop sending your spoiled brats to place your Starbucks order so that I can have it ready before you pay?! Half the time, they repeat your order wrong, and then you get pissed at me for having to wait on fixing it. And, it doesn't make me go any faster when you yell or talk down to me- just FYI... Hello! You really suck!

What I end up doing is asking them things like "What kind of milk?" "Hot or iced?" "Sweetened?" "Room for cream?" & just keep 'em running back & forth to ask Mom until she finally gets her a$$ over.
Seriously, after one or two of those all they get is my "Nope..." face.

 

[Bullselle]

TTOG: I knew you were going to be a difficult one when you came into my line, handed me your clothes, and said: "I didn't check the price of anything. Let's see how this goes."
After almost every item I rang up, you said: "How much does that cost? Wow, that much?" and either asked me to take it off or complained about "how expensive Target has gotten lately." You did the same with all your household products, and then finally your food.
Then, the icing on the cake. Just as you were about to leave, you took a sip of your soda and recoiled dramatically like there was pure poison in it. You said: "Wooh, that's nasty! I thought it would be nasty, but I didn't know it would be that nasty." And repeated that same exact sentence about three more times.

Why do I get the feeling that you're the type of person who would fire their maid for not fluffing pillows right?

 

[Jill of All Trades]

To Those Many Guests:

My Cashiers. Are not. Babysitters.