Archived Trouble with direct deposit

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Jun 7, 2017
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hello!

So I have tried signing up for direct deposit twice now. Both times I have entered my information and everything goes through. When I log in it shows the account but then a couple days later the information just vanishes and I continue getting paper checks. It's really frustrating and I'm not sure what is wrong
 
No. Ugh. They didn't mention needing any paperwork when I was setting up direct deposit. Also haven't had to do that at any previous jobs.
 
Don't need paperwork just routing number and account but ask hrtm to sit with to see where the error may be.
 
It's all done online, you shouldn't need to involve HR at all. You might want to ask someone to watch as you do it to make sure you're filling everything in correctly.
 
Have someone in HR double check you are doing it correctly. There is a question that ask how much of your check you want deposited in an account (for people who put it into multiple accounts) Some people get confused and select zero.
 
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