Softlines is a pain. But, at least I can use the RFID gun and enlist a TM to help if needed. When a hardlines item isn't where it's supposed to be it's a major pain in the ass. The TM who put it in the wrong place is unlikely to be in the store and even more unlikely to admit that they know something is wrongly located and didn't fix it. Sure, I can check vehicles in the back. I can scan the shelves to look for it. I can even look in wacos in the appropriate backroom aisle. Meanwhile, goal time is approaching and we all know that most of the time stuff that isn't located properly isn't going to be found in time. The other day for one item my ETL said, "If you are confident we don't have it, go ahead and INF it." I responded, "I'm confident we do have it based on the on hand counts. We have 2 or 3 casepacks somewhere in the back. They weren't placed in location properly and they aren't in the backroom section where this stuff belongs. We have it, but if I keep searching I'm going to miss goal time. What do you want me to do?"
It's frustrating. What should be the easist task to do: follow directions and pick things out of their proper locations instantly becomes a mess when other TMs don't do things right.