Archived WIC / Government checks

[foof]

How do I cash them?

 

[redeye58]

Umm......yours?
Or the guests'?

 

[mrknownothing]

Umm......yours?
Or the guests'?

This. Needs more cowbell details.

 

[foof]

sorry! I mean the guests, I remember a trainer showing me once but I forgot how to do it?

 

[mrknownothing]

In all the quality time I've had at the lanes, I've never been trained on how to process WIC. We always have the GSTL/GSA do it.

Anyone else who can help here?

 

[Barcode]

K7 or K8 (I forget) >> Extras > WIC Food (for checks w/o max amount) or WIC Produce (for checks with Not To Exceed ___$$$$$)

Then follow prompts.

 

[Cel]

Step 1: You have to enter that it's a WIC transaction before you ring any items they're paying for with WIC. See step 2 for how to do this. If you've already rung some of the items void out the transaction.

Step 2: To start the transaction, look at the check and see whether it's WIC Produce or WIC Food/Formula. Produce will state a maximum dollar amount (usually $6 IME, may vary by location), Food/Formula will list off acceptable items.
Then go into the Extras function on the home screen of the POS (K7 I believe), and choose which WIC transaction it is.

Step 3: Follow the prompts. It'll usually ask you to enter the begin and end dates listed on the check, and the check #.

Step 4: When you get to an empty ring screen, ring up the items that should be covered by the check. Usually guests using them know to separate them out by check for you

Step 5: Press Total, put your initials in the box where it says cashier initials, put today's date in the date used box (between the start and end date boxes), and have the guest sign the check. It'll prompt you at some point to check the signature against the guest's WIC ID folder and signature.

Step 6: Run the check through the MICR reader/printer on the POS just like any other check. After it prints the amount on the back of the check where it puts the endorsement info, copy that to the front where it says check amount.

Step 7: DO NOT WRITE ANYTHING IN THE BOX THAT SAYS PAY TO THE ORDER OF ON THE FRONT. Cash office has a special stamp for that box and if you write Target in there it makes the stamp hard to read

Step 8: Put the check in the register. I usually put it under the till because they're too big to fit in the usual far left space.

Step 9: Give the guest their receipt.

 

[Retail Girl]

At our store: 1)?take items from guest. 2) Defect out cold items that they no longer want. 3) listen to guest grumble that we don't take WIC at GM stores.

 

[Rarejem]

This pisses me off. Let's make the mother that is trying to feed her children suffer just a little more embarrassment over her situation. Flash your light, call the GSTL, announce it on the walkie.... "THERE'S A POOR PERSON TRYING TO BUY FOOD!!!!"

 

[commiecorvus]

This pisses me off. Let's make the mother that is trying to feed her children suffer just a little more embarrassment over her situation. Flash your light, call the GSTL, announce it on the walkie.... "THERE'S A POOR PERSON TRYING TO BUY FOOD!!!!"

How hard is it to train your cashiers to take WIC cheacks for crying out loud?

 

[mrknownothing]

This pisses me off. Let's make the mother that is trying to feed her children suffer just a little more embarrassment over her situation. Flash your light, call the GSTL, announce it on the walkie.... "THERE'S A POOR PERSON TRYING TO BUY FOOD!!!!"

How hard is it to train your cashiers to take WIC cheacks for crying out loud?

Given some of the cashiers who have been at my store during my time there, it's simply not worth the trouble. Our leadership would rather have it done correctly.

 

[BullseyeBabe]

This pisses me off. Let's make the mother that is trying to feed her children suffer just a little more embarrassment over her situation. Flash your light, call the GSTL, announce it on the walkie.... "THERE'S A POOR PERSON TRYING TO BUY FOOD!!!!"

How hard is it to train your cashiers to take WIC cheacks for crying out loud?

Given some of the cashiers who have been at my store during my time there, it's simply not worth the trouble. Our leadership would rather have it done correctly.

Everyone please remember this the next time I complain about the way cashiers are viewed/treated.

 

[whippingboy]

Cel had a great indepth explanation. I just remember with WIC, you always need to push buttons first, NOT scan. Then only scan items listed on the check. As far as I know you cannot cash them.

 

[Lauryn]

One of my GSA's just let's me do wic by myself because she knows that I know how. Sometimes they have to override things so it's almost easier for a GSA to be there

 

[allaboutspeed]

One of my GSA's just let's me do wic by myself because she knows that I know how. Sometimes they have to override things so it's almost easier for a GSA to be there

Is the GSA/GSTL supposed to watch us as we do the WIC transactions? I only had my GSTL watch me do it my first time, after that I've been doing it myself.

 

[mrknownothing]

This pisses me off. Let's make the mother that is trying to feed her children suffer just a little more embarrassment over her situation. Flash your light, call the GSTL, announce it on the walkie.... "THERE'S A POOR PERSON TRYING TO BUY FOOD!!!!"

How hard is it to train your cashiers to take WIC cheacks for crying out loud?

Given some of the cashiers who have been at my store during my time there, it's simply not worth the trouble. Our leadership would rather have it done correctly.

Everyone please remember this the next time I complain about the way cashiers are viewed/treated.

Don't get me wrong, most of them have been great. Just a select few that ruin it for everybody. Kinda like couponers.

 

[redeye58]

When I was working at a Super T sister store (on-site team training), we went thru WIC pretty quick & the emphasis was making sure that the items matched the list - no exceptions! if it said a gallon of milk, you could NOT substitute 2 half-gallons.