I had a guy come back to the electronics counter with a couple greeting cards and a few prepaid visas..not fooling anyone Han Brolo.
Anyway, he whips out his checkbook and I think "aw fug, here we go." I dunno if it's a company-wide policy, but our store says "if someone is using a check for a gift card, call AP."
So I get on the walkie and say "hey (AP ETL's name here), I'm having an issue with my register back here, can you please come help me out with it?"
She responds with "The front lanes aren't busy, call the GSTL."
So I then said "Hey (insert TPS' name here), can you come back and look at this?" thinking "really? can one of you catch on?"
The goal here is to act smooth and not raise the guy's suspicion..and then it happens.
My electronics phone goes off. I apologize to the guy and say "while we wait for help to come back, lemme take this call."
It's the goddamn AP ETL, and she tells me to look at his ID and tell her the guy's name.
Why. Are. You. In. AP.
I ended up walking him up front saying that my register was broken and he might have better luck at guest service. Not sure what ended up happening, but from then on I never took that ETL seriously again.