My etl hr literally said that Target thinks anyone can be a gsa. I think I will hand the keys to a cashier my next closing shift and tell them to have a good time. I will be the one sitting on the end of my register playing on my phone.
Yes I just got out of meeting with my etlhr and she confirmed it. Gsas are now considered " head cashiers" and are at the same pay rate as the newbies that just rolled in the door. I feel like I've been slapped in the face. Yet i am still expected to run the front like a gstl.
I hate the cartwheel signs because most of our guests don't read them and then get all mad when their item rings up full price.
Me: well did you scan your cartwheel?
Guest,: what the #$%& is cartwheel
I was hired in a mass hire for a new store and I'm pretty sure I am the only one left after almost 9 years. Changed stores twice since then but if any of the tms/etls/even stls are still around I would be shocked. We lost if first gsa for stealing Giftcards. First walk of shame I saw and this...
Not really a Christmas return but one lady had altered one of the numbers on her military ID and didn't want me to hold it to take a closer look because he kid "just threw up on it":eek:
It's not hard at all once you get the routine down. I personally love it because it is quiet and no one bothers you, plus you can listen to music and drink coffee! I'm assuming someone will be with you to train you?
It happened at my store too last night. We lost a Redcard app because the register couldn't handle it and the guest did not want to wait. Other ones would shut down spontaneously during a transaction. At one point we had six of our sixteen lanes out of commission. One little old lady asked...
I'm with you on the shaky registers. We have in just the past couple days had registers that freeze mid-transaction and have to be rebooted leaving the guest to have to go to another lane and have everything re-rung (not gonna be an option on Black Friday); card readers that randomly shut...
Another thing when speed weaving that drives me nuts is when I am trying to close down a cashier's lane so they can get to lunch before they hit compliance. Their light is off and I am standing in front of their register facing out trying to direct people to other lanes that are open...
I called for back up today and was told by the LOD that the ONE person on the sales floor (who was supposed to be pushing about 12 CAFS by himself) was off limits and that I was basically on my own. We are an A volume pFresh store; how is there only one sales floor team member on a busy...
On a side note, did you know that making a copy of a bill, even a counterfeit one, is considered counterfeiting also? An ETL AP told me this and had me re-size the bill when I made copies of our latest fakes!
I always thought best practice was to accept the bills no matter what unless it is so bad it is like Monopoly money. Target does not want a lawsuit from accusing a guest of passing funny money. We are to let AP know and then deposit the bills just like the real ones. We also have had a slew...
I don't see how anyone could GSA and not take a break! I need that 15 minutes of NOT hearing my ETL screaming on the walkie about RedCards. If I didn't take my break I might seriously hurt someone.
You would like to think so, but it's more likely they took a look at their blood-red vibe scores from the guests that just stood in line for half an hour and then went home and took the survey!
When I first started we had 3 out of 5 GSA's that were male, and one of our 2 GSTL's was male. Also a couple of GSTM's that are guys. We've since replaced two of the three GSA's with females. Male GSA's don't seem to stick around at the front end very long!