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there are few ways to be tl. one is they're desperate and they take the most trained person. flow/back room are likely because few want that position. then its do enough work and they'll get you to tl. that way, its not so much you know anything, its you are the right person. they can teach...

there was a cafe transition so they just pushed everything. we got like a 4 month supply when we can hold 2 weeks max. i donated that shit.

do not. maybe my district is horrible but a lot of really good tl's have a broken process. its one work center that's still learning.

i've only done training at other stores. we're entitled to drive time if your commute is longer. i was near a store that was about the same distance as my home store, so i couldn't claim drive time. others that were like an hour away i could claim. reach out to hr/hrbp if you don't get to claim...

i had to because i was down so many team members. basically everyone important district and group target wise came up with a solution and while it wasn't exactly as easy as it was because everyone in the district is hurting, i got a ton of support

its made as a macchiato. its called a latte since its easier for people.

if you can't get the starbucks one you can order the cafe ones off sap

we had an stl who drove good results but in a way we lost a ton of etls, people just knew they were going to get yelled at for an hour for something out of their control. we got a young stl and we abused the shit out of him. we didn't care about a lot. a lot of the we're behind and it's blown up...

this was before modernization, but just letting cashiers know more helped a lot. hey i'm going to be here, talk to this person if you need me. when i first started i got yelled at a lot because i flashed a light and a gsa was in the backroom. they just appreciated being in the know. hey your...

work bench has a lot of the starbucks reference materials. pastry shelf life might pull it up. it'll say what's a 2 day, what's a 1 day. its up to you/your tl how you want to deal with opened pastrys. even in a sealed container i don't think loaves taste good day 2 so i don't serve them. others...

even though they're on the starbucks order sheet they're available on sap too if you have the in counter blenders. not sure about the above counter ones.

yeah i was on the bench and rejected things that weren't a good fit

yeah i have yeah i have 30 lbs of blonde espresso cause my dm asked me to offer a misto. i sold like 3 but everyone else was like i want my white mocha or other blonde drink.

on that note toffee nut was removed. its not popular but i had my regulars!

its turned off for most stores. you can my suppport if your dm wants you to. basically for the blonde misto option. that option gave us 30 lbs. early on i had some who liked a blond misto with more milk, but now its just wtf. why don't you have blonde?

question for other tl's.. floor mats what do you do to clean them?

so certifying a barista, you should have a barista trainer. you get the basics of the job and hey if you see they gave a bad drink what do you do? close enough? ok. if its miles wrong you step in and correct. ast, the dm does it. you can train a team member to do it. its basically can you...

if its a you didn't get the new stuff, the lsr can support. if its i need to replace the contingency stuff actual sign you need to borrow from another store. this leads me to asking lsr to give me any signs i need every time it comes up so i have a spare.

i didn't flush out my previous response. my journey from seasonal i took all advice possible. talk to current tl's. have them recommend you (freaking useless). know how to do everything. i asked a lot of questions, and generally if you want to learn so you do more most etl's/ tl's are happy to...

befriend an etl. have them mentor you.