front end

  1. I

    First time at guest services

    I got hired on as seasonal, didn't get any training on checkout, but easy to pick up. I had 1 day of training at guest services and I'm scheduled for a shift. I helped one other time for maybe 15 minutes but that's it. Has anyone else been thrown into it? I'm so worried I'm going to screw...
  2. M

    Drive Up

    Been having a tough time recently with my drive-up quality metric. Over the past 2 months, we've been at over .80% for quality, and I've been getting pressure from my ETL and store director to improve it. At my store, we usually only have one person dedicated to drive-up just due to hours and...
  3. O

    What is the best department to work in?

    Heyyy, what do y'all think is the best department to work in? I currently work in Style and low-key hate it, no matter how much I do, it's never enough. I want to switch to cashier (front-end), but I want to know what y'all's experiences have been like in other departments.
  4. E

    SCO will take cash again

    According to this week’s weekly action update SCO will take cash sometime soon
  5. Sushi2Go

    What causes salvage/ticket accuracy to go over 100%?

    Curious... is this caused by faking the numbers or ticketing ahead of what's suppose to be ticketed that week?
  6. C

    ESL New Hires as Checkout Advocate and Service Desk?

    Any Other Stores experiencing this in the last 6 months… How does it meet the needs of the business to place an ESL new hire in a fast paced direct and constant communication with Guests who are predominantly an English only demographic and only 2 out of 20 front end TM s are bi lingual? In...
  7. Ringwraith917

    Chain of Custody - Salvage edition

    Seriously? Wtf?! like I don't have enough to do
  8. C

    AP kid at the front door

    Is this chainwide? A young kid in the AP garb standing at the inside entrance near the shopping carts greeting everyone. Looks like an 11th grade high school basketball player. Is this really necessary? Power trip? It's absurd.
  9. O

    Cashier's hours

    Nevermind.
  10. E

    Balloons are now OPU eligible

    This is a bad decision to make the balloons OPU/DU eligible. DU is worse because the TM takes them outside
  11. S

    water bottles at the register

    I have worked at my location for 4 months now and nobody has ever mentioned my water bottle until today. it's a metal owala with stickers I've collected. if I didn't bring it to work i probably wouldn't drink any water and probably wouldn't survive the day(i use it to ground myself) today I was...
  12. E

    OPU winter storm timeframe change

    I saw this post on our subreddit and they said all orders will be ready tomorrow. Does anyone know why?
  13. animalcrossing

    The loss of pennies has absolutely crippled my store

    For reference, I work at a small format store with only two real registers, two myCheckouts and five next-gen SCOs (not the NCR death machines). We also have three new myCheckouts, but we almost never use them because they almost never work and the most used bank card in my area does not work...
  14. J

    What does guest relations want me to do with a case number?

    Not that I haven’t had interactions where guest say they’ve called guest relations and they told them that we’d be able to help them in store which isn’t the case like 90% of the time…. But nonetheless I don’t have any access to online info so why would guest relations keep telling guests to...
  15. J

    SCO cash software upgrade

    my store has been effected drastically by the current coin shortage so all the SCO are card only and creating huge lines for the registers. I’m wondering if there is a plan in place to bring back cash at SCO
  16. TurgetCirkl

    Service & Engagement New POS. Where is she now?

    Stores are FINALLY getting the ability to do exchanges (not just even exchanges) very soon. It's a bit buggy but I think its safe to say they're going to fix that before they go chainwide. That said, New POS is close to being solid if we can fix these few things Target. Wrong Payment There...
  17. E

    Checkout Anywhere

    Does anyone know what Checkout Anywhere is on the registers?
  18. J

    How to clear out of holds in new pick up app

    I see orders in the scanned section but it doesn’t let me clear it out
  19. T

    Produce last 4 numbers.

    Does anyone have a list of the last 4 dcpi in produce? We used to keep them at the registers.
  20. B

    Job description says guest advocate ( cashier or front of store / cart attendant

    Job description says guest advocate ( cashier or front of store / cart attendant Interested in being a cashier wouldn’t be able to do the cart part. Are these two separate jobs?would I be able to talk to Someone if I got through the process about just doing the cashier part. In the target job...
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