front end

I have heard a ton of stuff recently from my TMs about how angry they are that Food Ave makes more $$$$ than a GSA/SEA in this new pilot model. These TMs are angry enough that they’re switching work centers (to electronics or something) to get a 0.50¢ raise. At my store at least, the GSA/SEA...

We now must have both SCOs open from open till close. That means we often have no checklanes open at all. Since we're a high volume super the guests aren't happy. The SCO TM isn't supposed to let any guests walk past the SCO. If the guests don't want to use the SCO the TM is supposed to offer to...

So I am a Cart Attendant , My store is pretty high volume so I get called for backup pretty frequently , the other day I got called to come uo no big deal, as I’m checking out a guest this 3 year old ? Walks up and PRESSES THE BUTTON THAT REBOOTS THE REGISTER , I stood for a solid 30 seconds in...

I’m talking GSTL here only too. Not GSA.

Target announced that no purchases will require signatures anymore (will go into effect later this month). Visa, Discover, MasterCard, and American Express all stopped requiring them, stating chip cards are secure enough to make requiring signatures unnecessary. Makes sense since what's the...

As we cashier and do LISA checks on purses and bags, we have a lot of that stuffing paper to deal with. What do you do with it? Do you throw it away or take the time to put it back in? I try to recycle as much as I can, but that leads to the issue of how to recycle the paper. There are...

Hey everyone. I wanted to ask if anyone had any troubleshooting for printers that print receipts with very faded ink so that they're not able to be scanned nor very visible to read if you try to enter it into the POS for a return. I really appreciate it!

Hey everyone... I worked for Target about three and a half years ago for about two and a half years and I am now coming back. I was a Guest Service Team Member, I left for a different company and I am now back as a GSTL (not at the same store). Since it's been a while, can someone tell me the...

Have you noticed the new sounds on the card readers? Instead of the squawking duck we now have a 6 chime doorbell. Thoughts on the new sound?

Does anyone know if you're able to apply for a SrTL position once you're on the bench? Or is that not what being on the bench is for? Thinking in terms for my development as well as pay. I'm a GSA right now, and I'll be taking my interviews later in the week. Unfortunately, I haven't had a...

We've been having problems with our registers. They randomly freeze all day everyday. We have to move the guests to another register and start over. Sometimes it is at the end of the transaction and we have to unload all the bagged stuff and start over. CSC says it is a global issue and they're...

Ours has a habit of doing that. Like, everyone is on a lane and the only HLTM is covering Electronics and fitting roof Is there some rulebook that tells them to scream over the walkie when literally only 2 guest are in line?

I am hoping to get some ideas for good end caps. Being a cashier and pushing red cards and good customer service and interaction is great but I want to drive sales in other ways too. So any ideas besides the normal seasonal candy, wine beer, chips, buns... I was thinking starbucks..

Just curious if it was a chain wide thing to have the checklane phones disconnected. Ours got disconnected this week

I'm looking for ideas. What kind of things are you putting up front?

Id like to have some takes on this topic as it seems to be one of a lot of different opinions. Obviously as it states, I am a SR. GSTL. I run the largest work center in the store (TM size wise with 31 people on my team including the GSA's). That means many different personalities and drama. I...

Hey, I'm a cashier that got hired as seasonal and was kept. I am trained as GS and self checkout along with softlines. During my normal shift I will cashier along with covering breaks at GS SCO cashiers and my GSTLs breaks. I love doing it but I feel used sometimes. Their will often be times...

Today was my 90 days and during the conference I had with my GSTLs, they asked if I'd be interesting in cross training. I told them I might, and that I like hardlines (the only other area I've ever experienced besides cashiering)! I was just wondering how this whole process would go. Right now...

So I have been GSA for about a year now at a C volume store. Our goal is normally between 40-60 and we hardly ever reach it, normally getting in the high 20s- mid 30s. It has become EXTREMELY stressful for myself, the other GSAs and GSTL with the LODS (mainly ETL-GE/SF and STL) up our asses...

I want to thank everyone here. I've learned more from you than I've ever learned at work. You guys are great. When I worked my first GSA shift (after 10 min of training) I asked several questions in a panic. Patient breakroom members helped me get through my shift. I love working in front and...