gstl

I'm not interested in moving up right away, and from what I've read around here, GSA doesn't make anything more money-wise than a regular cashier. However, I was wondering what the general timeline is to move into this position if I were to show interest, and if such a position is even open...

Hi guys. I am a new TL and I’m in a tough spot right now. My new team is super disfunctional and I just recently onboarded not too long ago. During my first few weeks I did a lot of seek to understand and really tried to improve my team.. now, I am reaching my limit. I have team members who are...

Today was my first time on a check lane in a long time at my store. In the town I work the guests have a huge reputation for being extremely rude and entitled. Our store always says yes to any coupon request no matter how much of a lie the claim is. Me and a lot of other team members get angry...

As a GSTL, my ETL-GE wants to give myself and the other GSTL access to edit the schedule and even write the schedule in the event he is on vacation. Is it possible for him to ask the STL or ETL-HR to grant us access? Can he do it himself? Is it possible at all? All I get is Maintain Current...

Do you see your GSAs as a peers or subordinates?

I have heard a ton of stuff recently from my TMs about how angry they are that Food Ave makes more $$$$ than a GSA/SEA in this new pilot model. These TMs are angry enough that they’re switching work centers (to electronics or something) to get a 0.50¢ raise. At my store at least, the GSA/SEA...

Hello friends! I am a recently promoted Service and Engagement Lead at a pilot store (moved up from Electronics). I am posting on this thread to see what other SELs or GSTLs do in their store to motivate MyCheckout Sales. We are doing quite poorly in MyCheckout sales in general, part of which...

What are some of the ways you partner with other leaders?

Just curious if other stores are different or the same as mine. Does your gstl get all 40 hours watching the front or do you have gsas that do most of the watching and the gstl is just there in case things blow up? I’ve seen some stores schedule like sales floor TLs where gsas do most the...

I’m talking GSTL here only too. Not GSA.

Help I work as a cashier at the front and my GSTL keeps bragging about smoking weed and offers it and gets some from the other cashiers that were previously employed. What do I do? I can’t go to the etl’s because they’re all bffs :( should I just keep quiet?

Hello all! I’m new to the forums and am a GSTL in my store. I’ve recently seemed advice from my ETL GE and another ETL whim I trust at my store about how to develop my gsas and get my fellow GSTL to hop on board and assist with the metrics. I am currently heralded as the top GSTL at my store in...

As the title states!

Hi so I am like a new gstl and I need alot of advice on everything, cause like either I didnt pay attention to my training or like forgot. Or like wasnt even expecting to be a gstl but gstl gstl, gstl. Gstl gstl gstl, help. Gstl *puke*

Hello Everyone! First, I want to thank everyone who gave me advice on interviewing for a TL position a few months ago. It took a while, but I’m receiving a temporary TL promotion while a GSTL is out on leave. Then I will most likely be transitioned over to a different TL position. I do have a...

SO I was promoted to GSTL from HR TM and I’m about 2/3 done with my two weeks of training and I was just wondering around about how long will it take for me to fully understand the front end? I’m coming from 4 years of HR and I know literally nothing about guest service and my first shift alone...

Hey everyone... I worked for Target about three and a half years ago for about two and a half years and I am now coming back. I was a Guest Service Team Member, I left for a different company and I am now back as a GSTL (not at the same store). Since it's been a while, can someone tell me the...

To make a long story short I’m promoting from GSA to GSTL’ I promoted to GSA from a brand TM about 3ish months ago, right after I was put on the bench (yea right before q4!). I’m going out for training next week at another store. In my transition from sales floor tm to gsa to me being on the...

Looooooonnnnng story short- GSTL position opened up a month ago. Basically no one wanted to take it but me because there was gonna be virtually any training. Since the previous GSTL basically quit suddenly there's nothing for me to reference. Im new to my store and most of my peers are too busy...

I was covering a GSA lunch today when a guest using self-checkout waved me over and told me the price on a space heater was wrong—ringing up at 39.99 (right price) when it “should have been 6.99 because that’s what the sign said” I told him that 39.99 is the correct price and it must have just...