guests

Title says it all...

Hello all, in my previous post I explained why I want to quit (hours cut) but something dawned on me, Friday my manager brought me into the office and coached me because she said I don’t “greet customers in time” and when I questioned her as to why I wasn’t on the schedule she said it was...

Along the lines of the guests we love to hate, what about the ones who are actually kind or helpful or otherwise quite pleasant? I'll start: I overheard two guests talking about an area that POG had recently reset, saying how great it looked and someone or several someones did a really...

1. For my top one would be collectors. More specifically, pop collectors. No we can't put on hold that target exclusive killmonger. No, you can't have more then one. AND NO, THAT THANOS POP IS STREET DATED!!!! 2. Old people that want help with prepaid cellphones. When target mobile isn't there...

So my store here in Arizona has become really very strick about guest service, like really bad. You see they want use to literally assault our guests on how doing a lot of stupid questions, and letting them know about what's on sale on the ad and cartwheel. They're watching us. A lot of times...

My ETL-GE told me to charge a 25$ GC to the vibe account for a guest who bought us out (about 30 units) of those starbucks "you are here" mugs. It reeks of re-seller to me, but who am I to judge. Anyways, I remember reading somewhere on here that there is a separate account for req-ing guest...

I started working at Tarbucks a couple of weeks ago, and in all the commotion of trying to be on POS and bar with a line of 30 people ordering drinks, I mistakenly said "I can help the next customer over here" instead of "I am help the next GUEST over here." I got pulled aside and talked to and...

i am being written up not greeting EVERY guest that passes me. My manager got hit with the same thing; she left. Other TL’s had the same thing. I feel like there is a hit list. Am I off base?

I wasn't even bothering him, just wanted to grab some water...

Pretty sure someone mentioned this before but our store just started enforcing this rule today. Has anyone actually gotten written up or terminated for not following this rule yet? I think it's a little ridiculous and I'm wondering how long it takes before they realize its not very effective and...

Last week a guest asked if he could use an electrical outlet to charge his phone in our Starbucks. I told him he could but to be mindful if people need to get through the area where he would be standing. The guest started yelling at me that he didn't need to listen to me because I was dressed...

So I got asked by ETL-GE that supposedly last week while I was working in Electronics which BTW was really busy working on the truck, someone complained that while this person (a woman) was around therr I never provided any Guest Service (asking her if she was doing ok, she needed any help)...

normally a cashier but told to help stock grocery because the truck came In late. Sitting on the floor loading a cooler (squatting or kneeling aggravates my knees) and a guest comes up and proceeds to tell me I’m exposed (ie my backside. I proceed to pull my shirt down because in my position...

hi friends, I just need to rant about this one guy bc gosh dang was I terrified. I'm alright and no one was hurt, but frick man them gosh dang spooks. just saying there's a lot of adult language and violence mentioned, so please don't read if that's not something you can stomach. I was zoning...

So something that kind of bothers me... every now and then, there will be a guest wanting something beyond what our policies allow. For instance, a guest was trying to return an item that had a separate return by date on the receipt which had already passed, therefore the POS would not allow the...

How does your store handle those batteries that guests drop off to be recycled?

So a guest asked me to change the price of a 3ds game from 39.99 to 24.99 because it was in the wrong location and I did. Another person also said something similar but for a switch game. Am I using the guest price challenges wrong?

One of the most infuriating things about Target is how because of our ridiculous guest service focus, we can't ever make a guest upset. My store leadership will give the guest the store to make them happy, and TMs have almost no recourse for dealing with rude and abusive guests. Most guests...

All weekend It was hard to get my workload done,walking each guest to every isle even if it was right in front of them or a few steps away. every minute, questions like wheres the kleenex? right in front of you. Where is the milk? Straight ahead. excuse me, where is the produce bags? The...

Recently, my store has been on a "Say 'Hi' to every single guest you see, even if they're a mile away" kick. I've gotten called out quite a few times for missing one or two people who passed me at a distance. I've been stressed out when I there are a lot of guests around me, especially if...