guests

Is it just me or is it the best time for someone to steal? Our Target tends to not put as many people on one night and then too many on the next night and then hours get messed up. Tonight, there was only a certain amount of Hardlines, 1 Beauty (Me), but obviously I count as Hardlines BUT it's...

So today i had a great conversation with a guest which for me happens a few times within the day so i never really think of it much once the guest leaves. Well that changed today when one of our Starbucks girls comes over to me to tell me a guest had paid for my Starbucks drink since i jokingly...

When target employees talk target lingo to guests "I will go grab the LOD for you" "I will go look in reshop for you" "Ill just put this back in reshop" Is this just me or does this bother anyone else

Hello fellow target employees, I started working for target as a Cashier about a month ago and I am still confused as to what I would do if a guest wanted to register for a RED card. If someone could please explain to me the process opening a new RED card for a guest that would be great, thanks!

A guest approached me today whom I automatically recognizd, he was a student from the school nearby that I also work at. We talked for a couple of minutes about summer vacation and if I was returning to the school next year. Once we exchanged our pleasantries he was on his merry way. About 20...

Hello! So, I work in a location with a lot of foreigners/tourists. Most of them speak Spanish or Portuguese. I speak English and French, but so far have not met a single French speaker. A lot of times while working on the sales floor, I'll have a Spanish or Portuguese-speaking guest come up to...

Had this lady ask for assistance getting to our Redbull we had stocked on the salesfloor as I was nearly done preparing the backroom for Truck team. For the uninitiated, that part of my job means taking pallets of vendor product and setting them out on our vendor aisle (mainly sodas and various...

(Snotty teenage girl) "And I turned the car on thinking my mom had left me a half tank of gas, there was only 1/4th a tank! I was like what the heck"

I am tired of this shit every Friday night kids hide behind the paper towels and toilet paper. Does this happen at your store? One girl lost her cell phone and a TM had to find it for her. I don't get it !!! I've told many kids ... "To get the Hell out of my store" the LOD just...

We had a male team member last night drive a guest home whose car had broken down. I think that would be the line, I think the most I have done is call five different stores for a guest. Can you think of a time when you went out of your way or took a big chunk of your time to help a guest.

Like, the visitor posts? I just read it daily now and find some peoples posts stupid! "I have never done this before but I'm MAD. Beware of Target stores. I have been assured that the policy is if you receive a gift for a broken or defective item they will not do an even exchange for the exact...

I'm a newbie.. and had a couple of incidents that I need directions: 1) Guest advised product had a 10% sign on the shelf but product rang up full price.. I check the flyer and didn't see it and suggested guest check at guest services... Was there something else I could of done myself? 2) this...

So yeah today was quite an eventful day. I was helping a guest find something when I passed by another guest who stopped me and started going off on me telling me how I was was walking in his path and causing him to swerve not to hit me when I barely passed by him. He was rude and aggressive...

As a hardlines TM, I know part of my job will be helping guests. What are some examples of the most common ways of helping exactly? Common questions? I imagine, "Where is so and so product?", or perhaps lifting a heavy item off the shelf...just curious.

How many of us here have had guests try to get you to help them while you were walking on your way out the store to go home? I have had like 3 this week already and its driving me nuts. I try walking to my car and guests will ask me if guest services is the only place they can pick up orders. I...

So I was backing up and this woman comes into my lane holding a baby and a cart with $500 worth of crap, including the child seat area. She reaches into her purse for her card and asks me to hold the baby while she does it since obviously the child seat is all blocked up. I'm...stunned....to...

A mom with her three kids came in. She told her one son he couldn't get a Pushpop candy thing. he throws the most massive fit. He was hitting his mom, screaming like he was being murdered, and acting like a mental hospital patient. I felt so bad for her, two women jumped in and offered to help...

List one or more of those things that you really don't want to do, but have to do it because you'd otherwise ruin the vibe. 1. Going in the back to look through several boxes to try and find the item you want that has the same dcpi as the others 2. Ringing up your 25+ items in the 10 items...

We have a plethora of threads dedicated to those all too common despised guests and their traits, but what of those who we have deemed worthy of our respect and favor? We all (hopefully) have those guests who come in that we like, or at the very least don't mind. I have a couple. First are a...

Hey team, ;-) In recent weeks, I've had a number of guests get quite huffy with me when I request to scan their ID for age restricted items (fireworks, beer, etc.). I always ask if the guest "Do you mind if I scan your ID?", and one guy said "Yes, I do mind. Its one less thing the NSA has to...