Speaking of Audit, is anyone else having an issue where they can audit items that the just received?
We called the CSC and they were extremely confused and acted like we were crazy..
4 hours from received timestamp
I think that was one store or district being extremely stupid.Are tm's still allowed to audit? I read somewhere here that it's restricted to AP/ETLs as part of modernization or something like that.
Yes the capacity update was disabled because many stores were calling the CSC to report that the functionality wasn’t working because the only way it would take the capacity change is if you went and audited every location instead of just the one you wanted to change.
Truck received at 3:45AM. It let me Audit it at 7:15am. Totally fucked up our counts because I audited all of Toys before I realized I was auditing that day!How long has it been since the items were received? I haven't pinpointed the exact time, but at some point in the afternoon we can start auditing items received on the truck that morning or that were pulled that morning. It seems like the length of time we couldn't audit those items used to be longer.
Truck received at 3:45AM. It let me Audit it at 7:15am. Totally fucked up our counts because I audited all of Toys before I realized I was auditing that day!
I've had TMs use EXF to adjust capacity and change on-floor counts before they do any backstocking. Assumed this would prevent unnecessary CAF/OOS pulls.
But if the on hands is off. Then they should be using Audit to change that? We definitely have on hand quantity issues. I was not using Audit outside of true outs adjustments. This will be a change I'll have to share with the team.
You can mysupport to adjust the replenishment level if you’re getting too much of certain departments/classes.In theory, this works. I used to do it when I was responsible for all market pulls (but only for items that would come out in pulls more than once when they weren't needed) and it did seem to help keep the pulls manageable. So doing it for everything should work great if they have the time.
Right. I'd definitely also audit lows since if the on hands is higher than whatever the hidden DC replenishment level is, it will never get refilled.
Our district has restricted it to ETLs and SDs. My store doesn't have anyone at either of those positions because we're a small format store and our SD is covering another store for 2 months...Are tm's still allowed to audit? I read somewhere here that it's restricted to AP/ETLs as part of modernization or something like that.
I think that was one store or district being extremely stupid.
All of my TMs audit, regularly. Outs, daily.
My district is doing the same thing. We have some OH counts issues.Our district has restricted it to ETLs and SDs. My store doesn't have anyone at either of those positions because we're a small format store and our SD is covering another store for 2 months...
Are these the times we should be using Audit?
I opened the app and before Gatekeeper kicked me out and made me log in, I saw it wanted me to select the part of the store o was in. I didn't bother logging in due to time but after I log in and select location, am I able to only do a few items or do I have to do the entire section?