Former Backroom TL here. I’ve been out of the soul-destroying Hellscape that is Target for a while, but from what I hear from the current sufferers, it’s 100x worse than it was when I was there, and that is indeed saying something. Stress levels are off the charts. Everything seems to be running behind, and metrics, as always, are king. The store is woefully understaffed, workload is ridiculous, and expectations grow more unrealistic daily as hours continually shrink the numbers of TMs available to complete tasks. Even if a department was properly staffed, which never seems to happen, people are pulled to do fulfillment to the point that other tasks cannot be completed anyway. Of course, senior management is right there on the TL’s back saying “Your department had x numbers of hours, why aren’t these tasks completed?” And Heaven help you if you reply “ Because 85% of those hours were spent doing fulfillment”.
Things seem to be tough company-wide, but ASANTS, your prospective store may not be that bad. A through investigation of working conditions at the store might be a worthwhile endeavor before making your decision. It’s not like it used to be, that’s for sure. Fast, Fun and Friendly is gone, and it’s not coming back. Whatever you decide, Good Luck, I hope it works out for you.
