You sir, have MAJOR PROBLEMS at your store!!! MAJOR!
Your store is operating so far off the reservation (ie BP), that I have no idea how it has been allowed to occur... WOW!
My BRTL would literally have a mass cleansing of all your BRTM's!
The bad practices on FDC delivery/push/BS, would have me coach, CA, term'd every one of them!
You need to put your STL, SrTL(s), CTL if you are lucky to have one, what ever ETL deals with consumables, and the Flow and BRTL if they are separate.... time for a sit down. There are MAJOR SYSTEMIC issues with your store... if you can't resolve it there.. I would suggest that HOTLINE be the next step and use the words FOOD POISONING! That should get things rolling!