Closing Team Lead

[BullseyeBabe]

Is this position going away company wide? We’re being told all TLs have to be key carriers and open and close the store.

 

[Anelmi]

Isn't that the way it used to be? Back before modernization?

 

[SoftlinesTM2018]

I wouldn’t be surprised, a lot of the changes in my store are going back to pre modernization

 

[Frontlanegirl]

Will this position be eliminated or the TL used somewhere else since we have less TL’s now than we did pre-modernization?

 

[Frontlanegirl]

I wouldn’t be surprised, a lot of the changes in my store are going back to pre modernization

How so?

 

[Rarejem]

Our closing TL quit very recently and the position was filled.

 

[happygoth]

They probably want to utilize them on the weekends and when Closing TL is on vacation.

 

[happygoth]

Isn't that the way it used to be? Back before modernization?

I thought it was actually part of Modernization? TLs who weren't key-carriers became so after we implemented Modernization completely.

 

[Ashfromoldsite]

Will this position be eliminated or the TL used somewhere else since we have less TL’s now than we did pre-modernization?

We have more tl’s now.

 

[Frontlanegirl]

We have more tl’s now.

We lost 2 GM TL’s based on the org chart.

 

[sunnydays]

it’s not going away they just want to make sure everyone has keys for weekend duty/if the closing tl calls out/etc

 

[CleanMyBackRoOm]

All TLs in the store should be key carriers for rotation on weekend purposes. Our stores been one on top of modernization and all but the 2 new leaders have store keys.

 

[sunnydays]

ye. the only tl in my store who won't have a key is starbucks

 

[allnew2]

My store only inbound and p1 has store keys besides the closing Tl. We do have 2 closing Tl

 

[MrT]

ye. the only tl in my store who won't have a key is starbucks

Even my starbucks tl has keys. He will occassional close the store but isnt a part of the rotation for us.

 

[DBZ]

ye. the only tl in my store who won't have a key is starbucks

At my store, it is the SETLs who don't have keys.

 

[Yetive]

Same. Lead a well run sbux, and you will get plenty of LOD shifts.

 

[sunnydays]

Same. Lead a well run sbux, and you will get plenty of LOD shifts.

undoubtedly this would be true at my store as well but we just aren't staffed for it so

 

[Yetive]

Staffing can be a challenge for sure.

 

[Logo]

Why is it Closing TL can't put pdd in workday? It makes no sense when they are responsible for every work center at night. Can't even see if there are existing ones. When i write them i like to refer back to dates if its an on going thing.

 

[MrT]

Why is it Closing TL can't put pdd in workday? It makes no sense when they are responsible for every work center at night. Can't even see if there are existing ones. When i write them i like to refer back to dates if its an on going thing.

They should write up the pdd and send it to there tl to submit or an etl

 

[Planosss]

Why is it Closing TL can't put pdd in workday? It makes no sense when they are responsible for every work center at night. Can't even see if there are existing ones. When i write them i like to refer back to dates if its an on going thing.

Just realized this the other day. Like @MrT said, type it and send to etl/tl.

 

[Logo]

That's what is currently being done i want to know the 'why" of it.

 

[Coqui]

You can also have the TM’s TL/ETL initiate the PDD and then reassign it to you so you can complete it but those are extra steps they may not want to do/know how to do.

 

[seasonaldude]

That's what is currently being done i want to know the 'why" of it.

The TM's lead needs to agree with the PDD because that TL is the one who is tasked with following up that the conduct/performance improves. In the best possible scenario, it ensures that the TL is made aware of the PDD. In the worst scenario, you could unwittingly coach someone for doing exactly what their TL told them to do. Having to first inform the TL in that case is a chance for you and the TL to have a conversation about what is expected of the TM.