Confessions of a Target TM

[IHLExpert]

I took the wave/baler keys home one morning after the unload. When I noticed I had them I went back. 15 min drive, no big deal. Our HRTM @ TSC appreciated that. End of story. She was the best!

Wait y’all don’t get to keep ur keys?

 

[IHLExpert]

I sometimes have sex dreams about co-workers, and then I have sex with them.
Shoot for the stars, my friend.

Mechanic wife I think I’ve gotcha beat mines about the boss right now lol he’s great but I’ve been trying to avoid him every since lol hard to do lol

 

[IHLExpert]

I mock crying/whining children under my breath - sometimes not so much under my breath.

Am I the only one?

You are not alone I work in infant Hardlines and in my store it’s right next to the toys department I can’t escape but I have a constant reminder of why I don’t want kids lol

 

[seasonaldude]

Damn...walmart actually does this. I order my groceries from them as a pick up to take to my car and if they cant find something they subsitute it and I am always happy with the substitution.

Walmart has a way to do it. We don't. It screws up Target's inventory. We'll now have one less of the item you gave the guest than we're supposed to have. And, if the guest is given a more expensive item than what they paid for that creates loss that can't be accounted for. It's not a huge deal, but doing it will get someone a conversation with AP.

 

[IWishIKnew]

As ahead of the curve as Target has been with the whole OPU/Drive up thing, you'd think they'd create a way to substitute officially.

 

[Eazzy93]

Eat food off the donation rack

 

[rd123]

Damn...walmart actually does this. I order my groceries from them as a pick up to take to my car and if they cant find something they subsitute it and I am always happy with the substitution.

I wish Target had a way to do that too. It’s actually a great way to please guests , atleast I was pleased many times when I experienced it in my Walmart orders . For instance, I have got Kodiak pancake mix for the cost of Aunt Jemima .

 

[Tessa120]

Problem is when the substitution isn't liked.

Shipt twice had utterly horrible substitutions for me. One, store fresh salsa, 16 oz was $4.50, 32 oz was $6 and I ordered the 32 oz. They were out so the Shipt shopper substituted two 16 oz. Start doing the money math. The other, the store was out of the $6.50 bag of shrimp so the shopper substituted $11 shrimp. Again, money math. Spending nearly twice as much should be an obvious ridiculous substitution that shouldn't be done.

I'm not sure how good or poor the substitutions will be, especially since how many times will seasonals that don't really care and aren't offered a good tip to make them care be choosing the substitute?

 

[happygoth]

Problem is when the substitution isn't liked.

Shipt twice had utterly horrible substitutions for me. One, store fresh salsa, 16 oz was $4.50, 32 oz was $6 and I ordered the 32 oz. They were out so the Shipt shopper substituted two 16 oz. Start doing the money math. The other, the store was out of the $6.50 bag of shrimp so the shopper substituted $11 shrimp. Again, money math. Spending nearly twice as much should be an obvious ridiculous substitution that shouldn't be done.

I'm not sure how good or poor the substitutions will be, especially since how many times will seasonals that don't really care and aren't offered a good tip to make them care be choosing the substitute?

I'm not sure how Shipt works, but Peapod charges you the cheaper price for substitutions.

 

[rd123]

I'm not sure how Shipt works, but Peapod charges you the cheaper price for substitutions.

Walmart has always given the high price option as substitute for me . But not like a huge difference though .

 

[seasonaldude]

Substitutions, if Target ever does them, shouldn't ever result in the guest being charged more. To prevent shenanigans they should probably only be done by a TL, as in the TL has to log in to the cart and do it. It also really needs to be the same underlying product. So, the example of ordering one pancake mix and getting another shouldn't be allowed. Different brands have different recipes. What if the guest prefers the taste of the cheaper brand and doesn't even like the more expensive brand? We have no way of knowing that.

But, let's say a guest orders Tyson chicken breasts and we're out. We should be able to give them the Good & Gather chicken breasts if we have it because they're the same product essentially. But, we shouldn't be giving them chicken thighs obviously, or even organic non-gmo chicken breasts because that's not really the same thing.

 

[Tessa120]

I'm not sure how Shipt works, but Peapod charges you the cheaper price for substitutions.

Shipt subtracts out the items that aren't available and then adds in the items that were substituted. So for the salsa, it was the 32 oz listed as out of stock with the price changed to $0.00 and then the substitution listed as 16 oz x2 @ $4.50, total price for the item given as $9. They even do a hold for an extra amount on your card in case of substitutions and release what wasn't spent after the shopper checks out.

Usually the substitutions were acceptable, though some just made you want to hit the shopper with a clue by four because it was so brain dead of a substitution on an item that was so simple I didn't think a note was needed.

Now? I canceled my membership because the COVID-19 shoppers couldn't give a care about customer service or ensuring you actually get your groceries and substitutions were always horrible, to the point I started marking no substitutions and went without.

 

[TTB]

Substitutions, if Target ever does them, shouldn't ever result in the guest being charged more. To prevent shenanigans they should probably only be done by a TL, as in the TL has to log in to the cart and do it. It also really needs to be the same underlying product. So, the example of ordering one pancake mix and getting another shouldn't be allowed. Different brands have different recipes. What if the guest prefers the taste of the cheaper brand and doesn't even like the more expensive brand? We have no way of knowing that.

But, let's say a guest orders Tyson chicken breasts and we're out. We should be able to give them the Good & Gather chicken breasts if we have it because they're the same product essentially. But, we shouldn't be giving them chicken thighs obviously, or even organic non-gmo chicken breasts because that's not really the same thing.

Walmart lets you review your substitutions so if you dont like what they picked you can cancel before a certain time. I always approve because i just dont care and sometimes surprised with products I would have never tried before or known they existed.

 

[Patty]

This has made me laugh out loud for the first time in weeks, Kaitii, I wish I worked with you I even love those anime drawings. If that's not what they are, sorry. I am 60.

 

[JiJi]

I totally don't do unsafe things to make OPU on time.

 

[ttr001]

I hardly ever take the next due OPU unless we are short staffed on it. Figure I’m still helping and rushing through while avoiding needless INFs just because I’m mad rushing/let the timer stress me out

 

[NotQuiteKeanu]

Once had someone order 5 bananas in their grocery drive up order and i gave them a bunch that had 6.

 

[Times Up]

I take two 15 minute breaks when I'm scheduled for 7 hour 45 minute shifts. Seriously need more than one 15 minute and a 45 lunch for that stretch of time. Don't care if it must be 8 hours or more, they KNOW they made the schedule intentionally so a tm technically can't get that second 15. By the way, doing that today as well.

Same as my store scheduling for 5.75 so that you only get a 15 (6 hour state here). Having to deal with non-stop Karen's at SD or SCO for almost 6 hours. Just shoot me!

 

[Poofresh]

I don't fifo.

 

[Tarshitsucks]

I clean my cup in the dishwasher at work.

 

[JiJi]

Sometimes I shop while I pick

 

[Tarshitsucks]

Sometimes I shop while I pick

When I was on the sales floor I did that too.

 

[JiJi]

We got all sorts of places we stash our stuff until we buy it too

quick edit: if it comes up in an order though, I'll give it up

 

[Tessa120]

Didn't everyone shop on the clock while zoning? "Oooo, I think that needs to sit on the fitting room desk for.....(look at watch)....4 hours 20 minutes. I'll put it way in the corner to avoid the items the other TMs on the clock left." (Or stashed aside for payday, which actually wasn't one of my sins.)

 

[balthrop]

I don't fifo.

that's alright neither does market, which would explain the 2015 granola bar pulled from the salesfloor