Yep! Title says it all. Our store was hit with at least 35 fake coupons yesterday. They are easy to spot, so keep an eye out for them. Typically the print looks smudged, the paper is thick and the barcodes look blown out. When in doubt, hit that check lane light. Had to stop one cashier yesterday from accepting them. Just so happened that I was walking by at the time.
Archived Counterfit/Fake Coupons Are Back
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They still try the fake $10 diapers / Tide / paper towels coupons all the time here. Usually its the same group of people that are just on the lookout for new/backup cashiers.
Keep an eye out for guests with full carts of these items, especially lots of $8 diapers.
Keep an eye out for guests with full carts of these items, especially lots of $8 diapers.
Amanda Cantwell
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Tell your new/easily scammed cashiers if it’s over $10, call GSTL.
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Where they for specific items?
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What does one do when it says coupon amount is too high call Supervisor to override? Do you actually override it? What causes you to do one or the other?
Amanda Cantwell
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You call your supervisor and they decide.
Dog
Former TL ૮ ･ ﻌ･ა
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This is such a huge problem at my store that today one of our GSTLs printed out our store’s coupon policy and put it at every register and each cashier has to get a one-on-one talking to and do an exercise about which coupons/how many can be accepted...
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I use coupons.com all the time, and the coupons often don't register. It's a bit of a pain.
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What if I am the supervisor
Amanda Cantwell
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If you're a GSTL you should know what a fake coupon is. Period. If you don't, talk to your etl ge
Problem is my GE doesn't know either. He's pretty much washed his hands of us in favor of his SF responsibilities.
On top of that, we have a local chain that has a kiosk where you can print coupons.com coupons....in UNLIMITED quantities.
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If corp really cared, they would TRAIN people. Otherwise, accept. If I'm in the middle of setting a 15 hour POG and called to backup, I don't have time to teach myself how to spot fake coupons. And there isn't any sense in calling me up just to turn my light on for the first guest and then sit there and wait .... And wait .... And wait for someone to acknowledge it and help. I'm not blaming the gstl or gsa, they are busy too.
So accept. Accept. Accept. Accept. That way, Target will realize there is a problem.
And if someone doesn't like what I do, then they can do MY work, and I'll become a more proficient cashier. But I can't do both.
So accept. Accept. Accept. Accept. That way, Target will realize there is a problem.
And if someone doesn't like what I do, then they can do MY work, and I'll become a more proficient cashier. But I can't do both.
Very simplistic view. I had one that no one knew, including the APBP who happened to be in our store at the time. Not so simple all the time.
Amanda Cantwell
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That’s true, I guess I should have said in general GSTLs should have a good idea of what’s fake or not.
In general, probably so however the ones I've seen lately are much more sophisticated than they've been in the past. Also, if AP doesn't know why would a cashier?
My SrGSTL told us that we couldn’t accept any online printed coupons (btw target website links to coupons.com to print them).
A GSA told me we couldn’t accept any coupons for free items (there was a manufacturer coupon for free chobani yogurt....then the next day there was a target coupon for free chobani yogurt...).
Ultimately it’s up to them to make the call if they want to accept the coupon, but be aware they might not actually know any more about coupon policies than you do...
A GSA told me we couldn’t accept any coupons for free items (there was a manufacturer coupon for free chobani yogurt....then the next day there was a target coupon for free chobani yogurt...).
Ultimately it’s up to them to make the call if they want to accept the coupon, but be aware they might not actually know any more about coupon policies than you do...
Amanda Cantwell
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Lol. Theyre both half right. We can’t accept online coupons for free items. We can accept online and we can accept non printed free item coupons. Feel free to print out the coupon policy and show them
We accept IPs (Internet Printed). Now I had a guest who presented 2 of the same IP, the problem was that both coupons had the same serial number. I called over the GSTL for approval/denial, he accepted them.
It's coming from ETL and/or STL to accept pretty much anything to avoid negative feedback on the surveys.
Store's position to accept anything is the opposite of corporate's goal to make money.
Amanda Cantwell
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I would've accepted it unless it was more than $5. Our policy states 4 identicals per day. But over $5, you have to start checking.
Was 4 coupons all under $5. However, they ALL had the same serial number, so either a print from a pdf or a photo copy. GSTL accepted them. GRH!
Amanda Cantwell
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That’s annoying. However our policy does state they can be identical up to four UNLESS the coupon has a smaller max, which most do.
Very annoying. They were from coupons.com which allows 2 prints per device, However, they will all have different serial numbers.
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