Dear corportate,
I don't work for you anymore and its your loss. You are bleeding talent right and left. Trying to reinvent your business plan while systematically easing long time team member out the door is turning your stores into the red walmart. You need team leads and team members who have been through change before to bring the team along. Take off the blindfolds. Bring back truly unannounced visits. Stop in at 6pm on a Friday and see the lines extending into softness from the registers, see the ETL and TLS chowing down at TSC while the sales floor is drowning, see half a truck still sitting on the line and try to walk through the backroom without hiking boots to climb over the boxes that are stacked everywhere. Whoever the dumb ass group of people who came up with modernization and the rollout need to be on corrective action now and moved the hell out. You got greedy corporate. Your greatest asset was the talent you had. You thought it would be easy to just get rid of them. You thought it would be easy to pile the workload on the team that was left. You failed.You can remedy this. Bring back flow,plano and backroom. You NEED those teams. Let them come in early and get out early. Keep dedicated sales floor team members for each area. Teach them about the areas that they will be working in. Once you have that in place and its working, then add in price change.Once thats in place and working add in sales plans. Big change cannot be done successfully overnight. As I said the team is your greatest asset....ACT LIKE IT and TREAT THEM LIKE IT