Guilty, I was the poster. I deleted because I was embarrassed I put UPO instead of OPU, lol. Never said it was easy though, just commented on how much I liked the position and it was like a scavenger hunt. But hey my feet are killing me after 40 hours OPU this week including cyber Monday. For me though, it still beats cashiering or Tarbux. 🤔
Is your store an enhanced SFS? That's a lot of units.
We are indeed ESFS with USPS and UPS. Our forecast was in the realm of 8100 from black friday to yesterday. We'd walk into about 4k UPS orders and 1.5k USPS orders each morning.
If someone is actually processing the RFID reject report and Guest Services is retagging items it will almost get rid of softlines INF. But that never happens and the reject report is at the bottom of my to do list.
From my comparison it's from when you start the batch till it says batch complete. I can't tell if it is the first time an item is seen on the screen or the first item. I seems to work similarly to the old pic times for auto and CAF timers. So if someone paused a cart anyone that went into that cart to even look at the batch gets included in the timer. So a paused cart sat for 8 hours and someone finished it, and their pick speed went down to 5 items per hour well after they left because of a paused cart being finished. Had a visiting TM pick a cart and they would pause it for any reason. This means when the other person or people finish them then it averaged out the times the person had. I've had good people have 35+ an hour and drop down to <8.
You're daily one is on MPM 2.0 under flexible fulfillment, you just set the screen to auto rotate in accessibility. If you want anything besides day of you need to go to Greenfield and it has to be TL or higher. I can actually pull up regional and district level and drill down on MPM. It's useful to compare and see how our numbers compare. I've seen stores with 50%+ INF and I know they are INFing just before midnight to try to get current. There is at least a 3 hour delay from when they turn your back on so unless they turn you on midnight-4am they may be trying to avoid having to cut hours if they don't get the timing correct.
She probably thought she avoided an INF, and what happens when the guest comes in for pick-up will be somebody else’s problem. 🙄
Yay!
Omg yes they do not have good work ethics, talk toooo much, cancelling orders, slow, etc.
No one does, but some people will try anything to avoid doing what they are supposed to be doing, and they don’t seem to realize or care that they are causing problems for someone else and disappointing the guest. 🙄😳
She would have avoided an INF on herself, but at the cost of dumping the problem of a missing order on Guest Services and disappointing, and probably infuriating, the guest. The TM should reassess her career choice before the store does it for her. 😳🙄
