I called CSC about this because I got tired of the confusion. He said that the idea is to get stuff like masks, sanitizer, soap, etc out quickly, as if we have a billion UPS pickups a day. Of course, most stores now have so many orders that they just have trailers, so, indeed, it's useless, since they are NOT rush orders in the UPS system and will just sit in the trailer for a day (or three, if it's packed on Friday and the trailer isn't picked up until Monday). A guest who ordered sanitizer didn't pay for it to be rushed, Spot is just making them a priority "a courtesy" to the guests. I got tired of people setting aside "Rush" packages that would get missed by the trailer and getting laughed at by the UPS guys when we gave them "Rush" orders so that's why I called, and once I found out this information, wrote a note to everyone saying hey, don't separate those priority orders, and you don't need to bring back a cart with one mask order. You can pick a full batch and then we'll get to the masks!