Lol, I haven't been gone that long. Things haven't changed that much.
Guess what? It is at stores discretion how much "authority" they give a TL. If you had been with the company more than a short time, you would know that damn near every HR form (time off requests, punch correction forms, etc.) used to have a spot that said "TL or ETL Signature". Those forms are gone now, so you wouldn't know that.... but they said that for years. Most stores, however, banned TLs from signing them. Very few stores allowed it. Maybe yours is one. In that case, good for you. Just realize most stores don't allow it.
FYI - the schedule is not a management function. It's a clerical job. Most companies have administrative assistants do the schedule. Also, no one "runs" the huddle. Get real dude. That's a cheap novelty my store used to let TMs do to let them feel special. You are the "manager" of the huddle LOL. Having to use that as an example just further drives home the point - as TLs, we were not given authority over anything major.
Also - "resolving guest complaints" is not a freaking management function either. A GSA (regular TM) can handle that. Also, no one wants to deal with that anyway. "Resolving guest complaints" is more of a punishment than anything else because once a TL is needed you get to see just how weak you really are.... a guest basically reams you up the ass. Again, just goes to show that TLs are given "token authority" over bull sh**.
I am curious - how many people here are from stores that allow TLs to do everything TheManInRed says his store lets people do? How many TLs approve time off requests at your store? How many TLs can do a corrective action (write up) without an ETL's signature on the form? How many TLs can make the final decision to hire/fire someone? How many TLs are placed in a position that allows them to control the whole store? How many TLs are even trusted with a key? Hell, most TLs can't even be trusted with GSTL keys at most stores. And here is the real question. How many TLs spend most of their day doing the zone, working stray, setting end caps, or other tasks that TMs do? About 99% of TLs spend most of their time doing that. Now, how many ETLs spend most of their time doing that? Maybe about 5% at best. Sounds like a "manager" to me....
In fact, if you had been with the company for the last several years, you would know that TLs have actually been stripped of more and more of their power little by little each year.