redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,302
The entitlement is great in this one.Lady: yeah I want a bag but I don’t want to pay for it
The entitlement is great in this one.Lady: yeah I want a bag but I don’t want to pay for it
Yeah I had one guy who thought B2GO meant the second one was freeA woman had one body wash and handed me a BOGO coupon, after telling her that she has to get two, she goes "Oh, I thought that said buy one, get it free" …...
A woman had one body wash and handed me a BOGO coupon, after telling her that she has to get two, she goes "Oh, I thought that said buy one, get it free" …...
I've seen a few of those coupons....B2FO (buy 2 and fuck off)
I've seen a few of those coupons....
I would’ve turned to my GSTL and said I have to go. You can do it if you have time.12:15am, cleaning up guest services when some tweaker guest comes out of nowhere up to the desk
“Can I do a return?”
“No. We’re closed. Come back tomorrow.”
“Please please please it’ll be quick”
“No.”
My GSTL: “it’s fine just do it really fast”
Guess what ended up taking THIRTY MINUTES!!!!!!!! I was fucking pissed.
Wait - don’t you close at 11? You are open until midnight? First off - that sucks. Second of all - I would have stared the “guest” down and firmly stated that the store closed 15 minutes ago and the needed to leave. Your GSTL was wrong. Your registers should have already been closed. Not getting the cash into the safe with a certain time of the store closing will trigger an alarm. I’m sure they had fun explaining that one.12:15am, cleaning up guest services when some tweaker guest comes out of nowhere up to the desk
“Can I do a return?”
“No. We’re closed. Come back tomorrow.”
“Please please please it’ll be quick”
“No.”
My GSTL: “it’s fine just do it really fast”
Guess what ended up taking THIRTY MINUTES!!!!!!!! I was fucking pissed.
Yeah we close at midnight on weekends, it’s rough. And I had closed every single register in GS down except for one and I literally had the money bag in my hand about to close the last register when the guest walked up and asked. If I had just closed it a minute faster now once the clock hits 11 or 12 I stop what I’m doing and shut all of them downWait - don’t you close at 11? You are open until midnight? First off - that sucks. Second of all - I would have stared the “guest” down and firmly stated that the store closed 15 minutes ago and the needed to leave. Your GSTL was wrong. Your registers should have already been closed. Not getting the cash into the safe with a certain time of the store closing will trigger an alarm. I’m sure they had fun explaining that one.
That's so shitty of that guest and your GSTL. I always close the last three registers around 10:30 or 10:45. I'm out of guest service by 10:55.Yeah we close at midnight on weekends, it’s rough. And I had closed every single register in GS down except for one and I literally had the money bag in my hand about to close the last register when the guest walked up and asked. If I had just closed it a minute faster now once the clock hits 11 or 12 I stop what I’m doing and shut all of them down
Wow goals latest I ever left was like 12:45That's so shitty of that guest and your GSTL. I always close the last three registers around 10:30 or 10:45. I'm out of guest service by 10:55.
The minute GS is closed I am out of there.Wow goals latest I ever left was like 12:45
If it’s furniture I always just say “oh believe me you don’t want it, our displays aren’t as strong and will break!”This guest wanted to buy a display that was unable to be sold because it belonged to another company
Me: we aren’t allowed to sell this display
Guest: what! but I want it
Me: ......umm...we aren’t allowed to sell this
Guest: *staring at me*
Me: sooo....I’ll just take that back for you,,,, sorry!
I’ve said something similar to that before and the guest actually said “well I’ll try our luck”; like no lady I’m trying to nicely let you know this is staying in the storeIf it’s furniture I always just say “oh believe me you don’t want it, our displays aren’t as strong and will break!”
Yep.I've used something to the effect of "oh, the displays aren't real furniture, they're just made to look like the furniture but they don't actually hold weight and break really easily" and most of them accept it.