- Joined
- Jun 11, 2011
- Messages
- 925
We had 3 weeks of hrs being cut. 1 week of working schedule no cuts. Now I hear we are hundreds of hrs over already. HOW????
That scenario sounds like it crosses over two months.We had 3 weeks of hrs being cut. 1 week of working schedule no cuts. Now I hear we are hundreds of hrs over already. HOW????
Unfortunately in order for this to really work and drill it into corporate that there's a problem, you gotta be consistent with it, not just do one day.Our store actually did this one day over the summer during BTS. We were told we couldn't call for any support, so we didn't. I remember at one point we had over 1000 eaches for OPUs alone, with orders that were 2 hours overdue. That was the day our OPU POT was 29%. Never happened again. 😂
Unfortunately in order for this to really work and drill it into corporate that there's a problem, you gotta be consistent with it, not just do one day.
That does make sense since the margins on clothing are so high.Corporate came in my store yesterday and told the store leader that they don’t want hardlines to be pushed until all of softline breakout has been taken care of since we’re so far behind in that area.
Not bad all things considered.
just annoyed with the constant “desired hours” talk yet hours continue to be cut. It’s contradictory.
All workload is under control but it’s tough to get through it every week due to the lack of hours. Fortunately for us we have a group of veteran leaders that been through a lot and are resilient so we’re moving along.
Have to say it again…Desired hours conversations…incredibly annoying.
?That does make sense since the margins on clothing are so high.
IMHO this is why stores need to prioritize certain kinds of push.
At my store the rage is OOS whether it is an item needed or not.
what do you mean behind? and is softlines clothes?Corporate came in my store yesterday and told the store leader that they don’t want hardlines to be pushed until all of softline breakout has been taken care of since we’re so far behind in that area.
Here too. We are to stop push every hour and go do 1F1 regardless of the number. I stopped when I realized that meant 6 to 10 pm shift had nothing to do all night but "zone" . Same pay. Lol. Or I ll just take that no sweat shift.That does make sense since the margins on clothing are so high.
IMHO this is why stores need to prioritize certain kinds of push.
At my store the rage is OOS whether it is an item needed or not.
Softlines is Style. Behind meaning that there are pallets of style from previous trucks that haven't been unboxed and pushed.what do you mean behind? and is softlines clothes?
A good ETL/SD would know the issues in the store, and why things are not being completed. Also, a good ETL/SD would help come up with solutions when the store is in trouble. The blame game doesn't help the floor get zoned, or freight worked out, but strategy and solutions will get those things done.I had a long conversation about this (sort of) with some of my store's TLs the other day. They were complaining that salesfloor TMs aren't getting their work done so they are getting bitched at by ETLs and the SD. For whatever reason the higher ups never have an issue bitching about TMs when I'm around. I essentially told them that there is no way to know if salesfloor TMs are slacking. I get my work done because there aren't any walkies left when I come in and I push back against any requests for backup. Even then, I stay late most days. It's impossible to tell if any DBOs are a problem right now. Guest services and fulfillment are problems. They need to be fixed so DBOs have the opportunity to do their own work.
Preety much i see the issue as flex isn't being properly staffed nor is front end. Sure once or twice a shift if you need to draft from the sales floor to the checklanes for 5-15 minutes.. sure... but its hitting a point where you can get stuck in flex for 2 hours. And then your tl is like why can't you get freight done or zone or execute my plan i letft. "Yea sorry they drafted me to flex for 4 hours or yea they called me to back up the checklanes x times for a total of y hours. "A good ETL/SD would know the issues in the store, and why things are not being completed. Also, a good ETL/SD would help come up with solutions when the store is in trouble. The blame game doesn't help the floor get zoned, or freight worked out, but strategy and solutions will get those things done.
If you have take a LOA because of being overwhelmed at work it's time to quit.My ETL approached me today to casually talk for a bit and vent. He’s been having a rough time. He mentioned he is considering an LOA. We canceled a truck today. SD is on vacation till no one knows when. Inbound TL called out too. I told him just do what’s best for you man. There’s no shame in taking an LOA. The bullshit he’s dealing with is unfair. And he’s one of the leaders that takes his time with TM’s and pushes and unloads trucks on top of his ETL duties.