Target is a cult, Been saying that. My work just installed a camera for the drive up area and I’m sure it’s mostly to see it cart attendants or drive up is on their phones like why does it matter if nothing is going on for a minute?
Nah, seeing front end people hanging around on their phones is really unprofessional and tacky. It's a bad look to our guests and other TMs who are busting their butts while they goof around or lean on the counters scrolling. You telling me there is literally nothing else to do? At least they could try to hide their loafing.
Yeah this is a constant struggle and takes up way too much of my time.
I mean I’m not disagreeing that there are ones who don’t do shit that should be getting onto. Believe me I hate lazy coworkers, But when there’s a lot more problems going on like lack of scheduling and the management aren’t doing enough to help when short staffed and whatnot and that’s their big priority, it’s stupid. And who gives a fuck what the guests think, If the worker isn’t on a checklane or running the service desk, Who cares. Another reason why Target is a cult, Their obsession on everything the guest thinks, One bad review isn’t gonna make them lose lots of money, People will still come no matter what lol.
I've been in retail forever, worked my way up to salaried manager with another company and am now a regular TM with Target. I've also always been a big shopper so I understand things from the supply side and the demand side. Not bragging but I know retail inside and out. Employees leaning on the counters scrolling on their phones at Guest Services in full view of customers is not cool, period. There is no excuse for it.
Like I said I’m not disagreeing about that at all, I’m just talking in general like if your waiting for a drive up order in the drive up area and the car isn’t there, it won’t hurt anything if they are on their phone for a minute or two. The problem is the priorities with management and the time and place of doing something. My point is management needs to focus on all the problems going on in the store like staff shortages and how they handle these issues that have gone on for over a month now instead of someone being on their phone discreetly. Maybe workers would also respect them more if they did more to help. Not saying it’s right for people to be lazy and I’m not saying go full lazy but if it’s for a minute or two it won’t hurt anything. Then they can help in other areas if it’s necessary and if they are trained.
Fair enough, I'm not going to lie and say I never look at my phone, lol. Of course I do, but I do try to be discreet. And front end aren't the only culprits of course, we have Style TMs walking around having full-on conversations on the sales floor, phone up to ear. Just irks me, lol.
“If you can lean, you can clean.” Absolutely.
To be honest, there are plenty of leaders in my store on their phones and chatting amongst each other.
We have a room dedicated foe that and no cameras there of course . And I’m not talking about the one in the fitting room.
Our smaller format HR ETL does a lot of things besides HR so it might be a good taste of every department AND during HR.
Spot not forgiving to the stores that Spot set up for failure by overloading with freight and giving no hours? Spot can't really figure out what the issue is and so barks at the hole in the ground ... See Spot go out of business.
and then what happened? I'm always so curious as the the aftermath of TMs quitting en masse -- because I want it to happen at my store to send a message up the chain.
What happens is they give hours to other TMs, leadership jumps in to help, and they hire more people and carry on. In a couple of weeks they forget those that quit ever worked there.
Since that night, the style etl, grocery etl, inbound tl, and fulfillment to have all quit. That's in addition to almost all of the truck unload/inbound team. Corporate has basically lived in my store, with the latest visit being day before yesterday. As a result of that latest visit, our SD is on LOA.
