These stories sound similar to what I dealt with. I worked for Target from April 2020-June 1st 2022. So much bs and 2021 was when things started to get really bad for the company. I don’t miss being there. Fuck Target.
I dearly wish that was the case. I really really do. the ETL and the SD are completely absorbed with making everything look good for the visits. to the point of just covering up the mold crusted shelves on the floor.
Sometimes my Gen which is Gen Z, They have their heads in the right place. If they work hard and actually do what they’re supposed to, I’m glad they don’t take shit from managers who expect them to do a lot more.
Yep. We have to dedicate entire days with both front end TMs and style TMs just for it to be too much to keep up with. At this point, we just defect most style returns because it’s either that or create monstrous piles at GS or the fitting room that are a fulfillment nightmare.
I love when companies do that and call it "and other duties as assigned".
I forgot about that position being eliminated.
Was it ever officially eliminated? When I'm scheduled that's what I am, FR/reshop is first priority. They have a day person who does it too, though not every day and frankly, not that well, lol. But we were never told that it doesn't exist - they just stopped assigning us departments on the schedule and either tell those who need to be told where to go when they come in, or let us figure it out ourselves.
Answer and transfer phone calls. Folded items. Took folded clearance onto hangers.
I think it is more cutting hours so you can't have a TM doing that only.
Yeah, this. And just not replacing the FR person when they left
Not writing enough people up...ok. Now it makes more sense why after over 5 years of smooth sailing I get CA s thrown at me like confetti in my 6th year. TM Training, actual floor training, not computerized lessons, is old school at my store. About a handful of tm s can float anywhere and all the newbies( year or less) don't respond for backup and/or lean on the Service Desk and whirl their water bottles or chit chat while that handful of us sweats buckets all night. That, and now hba as well as electronics have keys for locked merch and doorbells to answer...that takes us off the backup for FF and register. Yet leadership can yuk it up for 20 minutes at Starbucks all the while lines are out of control, red lights at sco, and " can someone grab that grocery batch it's at 7 minutes", d up whose got that order going into 3 minutes...get the eff off your ass and help. Honestly the tls change an endcap and have to slap each other on the back for 20 minutes....I could do 3 in the time it takes them to do 1 and they rarely pull their own batches or backstock. It's the business model and / or inept interpretation and oversight that's driven tm turnover and stores to look like an after Xmas sale frenzy.
Same here..except Style. They re a clan/cult at our store. At most they ll help with redlights...for a while...then dissapear...into the back to watch movies or listen to Broadway Shows at full speaker blast during breakout in receiving . Never a drip or shine of sweat, yet always complain how busy they are. Lol.
Agreed. Walkway Executives. Our store identity with teens is " 5 finger discount " Fridays, and Early Out Tuesdays are shaving cream and nail polish play with optional sugar scrup sensory table time. We've become a one stop- at any moment guests pop open a can of deoderant or hairspray.to freshen themselves up while shopping leaving the rest of us inhaling the aerosol for hours, or they dab on a little Beloved or eucerin cause they re skins dry...then walk out. Unbelievable antisocial germ spreading tamper ers. Shopping sociopaths know they can't/wont be stopped cause gad, don't offend a "guest" or they ll " email corporate"
At the end of the day, the fall out is on leadership. Thus the evolution of quiet quitting by over worked underappreciated($$) employees and lots of visits for their tone deaf out of touch Leadership.
We defect everything at GS that would go online only sale price when returned. Cut style go backs in half in a week. Yet they still complain. Geeze. It's folding shirts. It's the go-to work station for every SD I v worked with. Lol. Criss cross applesauce on the floor hanging swimsuits as the store collapses around them, lol.
This.
Like sitting down while sorting reshop? Yeah that does not happen at my store lol. I move around constantly, hanging and folding, processing damages and salvage as I find them in the reshop carts, transferring merchandise to the go-back racks, cleaning out the stalls, sorting the hangers, etc. I keep things organized and clear the counter regularly.