paidtosmile
Former Team Leader
- Joined
- May 19, 2013
- Messages
- 744
Just like most other people here... I silently judge their store and compare it to mine lol. I mostly just zone involuntarily if I'm over in softlines. I was checking out the mens tables once and I actually pulled out the folding board that's built into them and started folding the clothes as I put them back. It wasn't until a softlines team member from their store was staring at me dumbfounded that I realized what I was doing, she thought it was funny haha.
But typically I don't announce that I work at target or anything, I'll just present my discount card and if the cashier asks about my employment I'll tell them.
***We actually had one guest come in and she slammed an expired sign down on the service desk and demanded the sale price, along with the sale price of the second expired sign hidden behind it. She wanted both because they were both up (even though the second one wasn't visible at all..) She literally brought the whole sign-holder up. I let her know that in the future she could just ask a team member on the floor about it or let the team member up front know, rather than taking apart store fixtures. She informed me, very pompously, that she has been a "top performing cashier at a super target, TXXX, for my entire three months with the company and you should be thanking me for doing your poor store a favor." She then informed me that I should ask my GSTL about handling expired signs, and that somebody so young looking should respect their elder coworkers. Note: she was probably 30.
Oh, how the tables turned how white her face got when I responded with "I actually am the GSTL, and like I said, you can just bring up the price discrepancy with somebody on the sales floor or one of my cashiers; you can pull the sign down if you want, but I wouldn't recommend taking down the whole fixture, because there is regular signing behind the expired As Advertised. This is a four dollar price difference, and as a top performing cashier I'm sure you know that we empower you cashiers to follow best practice and make your own price changes for anything under twenty dollars. But it's really great that you're a top performing cashier! Your peers could really learn from your experience, since your store is red for conversion and cashier speed. I'm assuming you're individual conversion rate is over 3%, though, since you're a top performer?"
Edit: I did have a fun conversation with her GSTL, too. She conveniently called me to brainstorm ideas for Conversion (since we used to have a close partnership) about a week later and I conveniently mentioned her top performing team member. Hint: she apparently had a conversion rate of 0.4% and a speed score of 63%.
Moral of the story: be respectful to other stores wen you're in them
But typically I don't announce that I work at target or anything, I'll just present my discount card and if the cashier asks about my employment I'll tell them.
***We actually had one guest come in and she slammed an expired sign down on the service desk and demanded the sale price, along with the sale price of the second expired sign hidden behind it. She wanted both because they were both up (even though the second one wasn't visible at all..) She literally brought the whole sign-holder up. I let her know that in the future she could just ask a team member on the floor about it or let the team member up front know, rather than taking apart store fixtures. She informed me, very pompously, that she has been a "top performing cashier at a super target, TXXX, for my entire three months with the company and you should be thanking me for doing your poor store a favor." She then informed me that I should ask my GSTL about handling expired signs, and that somebody so young looking should respect their elder coworkers. Note: she was probably 30.
Oh, how the tables turned how white her face got when I responded with "I actually am the GSTL, and like I said, you can just bring up the price discrepancy with somebody on the sales floor or one of my cashiers; you can pull the sign down if you want, but I wouldn't recommend taking down the whole fixture, because there is regular signing behind the expired As Advertised. This is a four dollar price difference, and as a top performing cashier I'm sure you know that we empower you cashiers to follow best practice and make your own price changes for anything under twenty dollars. But it's really great that you're a top performing cashier! Your peers could really learn from your experience, since your store is red for conversion and cashier speed. I'm assuming you're individual conversion rate is over 3%, though, since you're a top performer?"
Edit: I did have a fun conversation with her GSTL, too. She conveniently called me to brainstorm ideas for Conversion (since we used to have a close partnership) about a week later and I conveniently mentioned her top performing team member. Hint: she apparently had a conversion rate of 0.4% and a speed score of 63%.
Moral of the story: be respectful to other stores wen you're in them
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