- Joined
- Jan 8, 2021
- Messages
- 600
As a fulfillment lead, I notice a big difference in how effective I am as a manager, and how effective my team is when I'm scheduled as part of the coverage vs. not coverage. I've also noticed there seems to be no accounting for the time it takes to lead, especially with a 20+ member team, which is when administrative tasks and general leadership duties start to become quite heavy (training/scheduling/planning/hiring etc.). This is in addition to the very busy job of tracking down INFs and solving general WtF mysteries all over the store.
Some weeks my hours are pulled out of the coverage and I have time to be a leader. Often (more often this year), I'm just coverage and everything I do as a leader is crammed into the margins of my schedule, and the results are bad.
How does your store handle leader hours vs. coverage hours? I really only understand the scheduling end of Front End and Fulfillment. How does it work in your store?
Some weeks my hours are pulled out of the coverage and I have time to be a leader. Often (more often this year), I'm just coverage and everything I do as a leader is crammed into the margins of my schedule, and the results are bad.
How does your store handle leader hours vs. coverage hours? I really only understand the scheduling end of Front End and Fulfillment. How does it work in your store?