Lack of help and hrs

[chinkr54]

Freezer full of pallets..10 uboats of groceries in back room..happening on a daily basis..market area looks trashed and one for ones backed up..6 trucks a week and can never get caught up..sound familar??

 

[HInbound]

We take 14+ a week (post Q4), and no, not familiar at all.

 

[MrT]

That's normal in a regular size store. We aren't quite that bad but with recent "leadership changes" in my store it has fallen behind

 

[FlowTeamChick]

It's not that bad at my store, but some areas do struggle to keep up with even the basics with so few hours now that January is here. As far as I know, we're not rolling freight, but back stock tends to pile up.

 

[Hardlinesmaster]

Common event here.

 

[Planosss]

Its called January, in retail.

 

[Dead and Khaki]

Being on Presentation used to pretty much guarantee 40hrs/week in January because the workload is so huge. This year, the workload hasn't changed, but we're scheduled less than 20 hrs per week. And of course we're getting pulled away to do other tasks that could be done by literally anyone else in the store. January resets not happening is a GREAT way to start the year.

 

[OldSchoolVet]

Being on Presentation used to pretty much guarantee 40hrs/week in January because the workload is so huge. This year, the workload hasn't changed, but we're scheduled less than 20 hrs per week. And of course we're getting pulled away to do other tasks that could be done by literally anyone else in the store. January resets not happening is a GREAT way to start the year.

Thankfully my store doesn't feel the same way. I only get cut maybe down to 37-38 hours. Our SD wants Pogs set a week ahead.

 

[flow4areasonuno]

Being on Presentation used to pretty much guarantee 40hrs/week in January because the workload is so huge. This year, the workload hasn't changed, but we're scheduled less than 20 hrs per week. And of course we're getting pulled away to do other tasks that could be done by literally anyone else in the store. January resets not happening is a GREAT way to start the year.

As a cashier I'm sorry. If they would schedule enough people we wouldn't be in the shape we are. Needing to call for help constantly. The SCO person being told to go man a register too, while the SETL watches SCO...

 

[Powerwalker]

Being on Presentation used to pretty much guarantee 40hrs/week in January because the workload is so huge. This year, the workload hasn't changed, but we're scheduled less than 20 hrs per week. And of course we're getting pulled away to do other tasks that could be done by literally anyone else in the store. January resets not happening is a GREAT way to start the year.

Yep. Rear seasonal set but skids still up in the steel so it looks empty. Toys ... the pogs are done but none of the revisions. No one was scheduled for that. I feel like cosmetics will be worse than last year.

 

[Frontlanegirl]

As a cashier I'm sorry. If they would schedule enough people we wouldn't be in the shape we are. Needing to call for help constantly. The SCO person being told to go man a register too, while the SETL watches SCO...

You have someone watching SCO??

 

[DBZ]

Or SCO person has to ring and good luck to the guest needing help on SCO.

 

[allnew2]

. I feel like cosmetics will be worse than last year.

Cosmetics no . But hair care is going to be a bitch if you don’t get your fixtures .

 

[Captain Orca]

Hard to imagine the amount of theft at SCO's.

 

[flow4areasonuno]

Or SCO person has to ring and good luck to the guest needing help on SCO.

An SETL comes over in that case, watches SCO, and has the original SCO go ring people up

 

[DBZ]

An SETL comes over in that case, watches SCO, and has the original SCO go ring people up

We don't have any SETLs.

 

[Frontlanegirl]

It takes one call out this time of year for the SETL to be stuck at GS.

 

[flow4areasonuno]

It takes one call out this time of year for the SETL to be stuck at GS.

They start calling people if that happens...and if not then they'll just steal cashiers. GS/OPU/DU are the priority.

Thankfully ETLs will do that work...they'll just try and get someone else up there first.