OK, I have no issue with policy. Sounds like what everyone who is qualified to say (and I am not ap or I wouldnt have made those statements) that basically TPS are useless. If they can't do apprehensions or takedowns then there in my estimations are no better than TM and non key carrying TLs. With the exception they can tell a guest to leave without getting a coaching.
So my opinon is all of ap needs to be able to physically remove people. If spot doesn't believe TPS can, it needs to go.
I am curious though. Its a mall target so why didn't someone call mall security (who are usually cleet certified security guards who can arrest) and have them remove her since TPS had its balls cut off.