<sigh>
It really doesn't matter what some of you guys *think* makes a good manager, or *think* ETLs should be doing. *Federal law* says that a salaried exempt employee must spend most of their time *not* performing hourly tasks.
Here is another article directly from the federal government that says:
"To qualify for the executive employee exemption, all of the following tests must be met:
The employee must be compensated on a salary basis (as defined in the regulations) at a rate not less than $455 per week;
The employee’s primary duty must be managing the enterprise, or managing a customarily recognized department or subdivision of the enterprise;
The employee must customarily and regularly direct the work of at least two or more other full-time employees or their equivalent; and
The employee must have the authority to hire or fire other employees, or the employee’s suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees must be given particular weight.
Primary Duty
“Primary duty” means the principal, main, major or most important duty that the employee performs. Determination of an employee’s primary duty must be based on all the facts in a particular case, with the major emphasis on the character of the employee’s job as a whole.
Job titles do not determine exempt status. In order for an exemption to apply, an employee’s specific job duties and salary must meet all the requirements of the Department’s regulations."
http://www.dol.gov/whd/regs/compliance/fairpay/fs17b_executive.htm
In other words - you can't not pay employees overtime and salary and then have them do hourly work that would normally require payment of overtime under the law. That is ILLEGAL.
The fact is, that's nice some stores have ETLs who choose to be more "hands on", but the fact is if they are being "hands on" all the time doing hourly work then they are in fact in violation of the Target salaried employee handbook which states as exempt employees they must be spending most of their time *not* doing hourly work as per the law. Technically, they could be written up/termed for doing so. If your STLs/DTLs are turning a blind eye to it, they could be as well. For salaried employees, this is the equivalent of an hourly employee working off the clock. In other words, it is highly illegal, against company policy, and a violation that can easily result in a term.
The fact is, no one has called them on it so they are letting it slide. (Same for say, an hourly TM who comes in late all the time but never gets written up. They *should* be written up, but everyone is quietly letting it slide)
Technically, according to the DOL web site, any ETL doing a large amount of hourly employee work is able to sue Target for lost wages (got any idea how much overtime is for someone making 50K a year? About $52 an hour. Imagine an ETL saying he has been doing hourly work the three years and wants to sue for all that time....), report a violation of labor laws to the Department of Labor so that the employer can be fined by the government, and is entitled to sue for damages.
Also - the guy who said ETLs need to "know how to do my job".... knowing how to do your job and actually doing it every day are two different things. I agree, them knowing the job helps them be better leaders. The fact is, however, they don't even need to know it. That is why you are hired to do it. That is like saying a manager at Shell Oil with a 6 year business degree that is in charge of computer engineers with 6 year degrees, petroleum engineers with 6 year degrees, and chemists with 6 year degrees needs to go and learn all of their jobs before managing them. That is just stupid. They are hired by that manager precisely because they can do work for him that they know how to do.
The fact is, TM hourly work requires not even a high school education. I have been a GSTL and hardlines TL my friend. I have trained more TMs, TLs, and ETLs than I can count. Generally I could train anyone to do any task in about an hour. What we did was not exactly rocket science. If your ETLs ever really need to learn the job, it won't take very long for them to be trained.