Sales Floor Let's meet in the Middle; an Electronics/Tech thread

[dannyy315]

Tonight was my last shift in tech and it was a doozy. Last minute Father’s Day rush…

 

[Mikuhl]

I had people try to price match a target exclusive album, onn tv, and insignia tv, all in one day. I swear people literally aren't aware of where they are.

 

[dannyy315]

I had people try to price match a target exclusive album, onn tv, and insignia tv, all in one day. I swear people literally aren't aware of where they are.

I had a coworker in a different department try that with a kpoop album lol

 

[Mikuhl]

Targets going to need to get a proper vinyl fixture.

 

[vendordontmesswithme]

Targets going to need to get a proper vinyl fixture.

And start putting them on clearance to salvage later

 

[dannyy315]

I thought Saturday was my last night in tech, but the new guy is only doing afternoons for now to do training, so I still have to cover evenings lol 🙃

 

[dannyy315]

Targets going to need to get a proper vinyl fixture.

Omg this

 

[Psyfire]

Incredible how FF16 was marketed alongside the PS5's reveal, has been a major title at any presentation for games coming to the system, and is the only major PS5 release this year until Spider-Man 2 comes out......and most stores, not just Target, are getting barely any copies. I know they're trying to push for digital but god I hate this

 

[Mikuhl]

how are eSIMs out of stock with a expected recovery date in NOVEMBER...

HOW IS A VIRTUAL SIM CARD OUT OF STOCK, ITS LITERALLY JUST A PIECE OF PAPER YOU BUY...

 

[TurgetCirkl]

how are eSIMs out of stock with a expected recovery date in NOVEMBER...

HOW IS A VIRTUAL SIM CARD OUT OF STOCK, ITS LITERALLY JUST A PIECE OF PAPER YOU BUY...

this reminds me when i had to buy an eBook that was out of stock for college lol

 

[MIRSlave]

Covered a tech break the other day and had someone come up wanting to price match a TV on Target.com.au- Spent almost five minutes explaining that Target Australia is a wholly separate entity.

First time that's happened in a while.

 

[Mikuhl]

Covered a tech break the other day and had someone come up wanting to price match a TV on Target.com.au- Spent almost five minutes explaining that Target Australia is a wholly separate entity.

First time that's happened in a while.

They expect us to figure out the conversion rate too? I mean they use the dollar sign $ but it ain't USD 😂😂

 

[dannyy315]

Do we sell unlocked iPhones when new phones launch? I want to upgrade my iPhone this fall and use my discount, but you can only buy iPhones with those AT&T employees. I'm hoping they sell some unlocked ones when the new one is released.

 

[Hardlinesmaster]

Do we sell unlocked iPhones when new phones launch? I want to upgrade my iPhone this fall and use my discount, but you can only buy iPhones with those AT&T employees. I'm hoping they sell some unlocked ones when the new one is released.

Check with unlocked phones. There are 3 iPhones we sell unlocked. Note they are preowned. The SE one is new.

 

[dannyy315]

Check with unlocked phones. There are 3 iPhones we sell unlocked. Note they are preowned.

Yeah I know about the iPhone SEs we sell, I just didn't know if we get a shipment of new models when a new one is launched. I guess I'll wait and see.

 

[Mikuhl]

Do we sell unlocked iPhones when new phones launch? I want to upgrade my iPhone this fall and use my discount, but you can only buy iPhones with those AT&T employees. I'm hoping they sell some unlocked ones when the new one is released.

We don't usually, they have some certified renewed ones but they are going to be older models. Some MarketSource vendors can sell you them unlocked if their store is coded that way (high profit stores) but they most likely won't because then they get no commission.

 

[dannyy315]

We don't usually, they have some certified renewed ones but they are going to be older models. Some MarketSource vendors can sell you them unlocked if their store is coded that way (high profit stores) but they most likely won't because then they get no commission.

What a shame, I was hoping to use my discount. I guess I can take advantage of a carrier trade in deal, but that usually involves upgrading to a more expensive plan. Ugh.

 

[Mikuhl]

People are combining Target Circle offer and Price Match to get Beats for like $50. Against the policy but the register isn't stopping it so I don't care. 🤷‍♂️ Do better Target...

 

[CaptJBird]

They’re taking advantage with the Beats and the Mario switch games. We aren’t allowing it at our store.

 

[dannyy315]

They’re taking advantage with the Beats and the Mario switch games. We aren’t allowing it at our store.

Same here. One of the other, not both.

 

[dannyy315]

Looks like they removed the $80 off beats offer. The $20 off the Beats Fit Pro is still there though. That one should be fine.

 

[Mikuhl]

If its a policy why isn't it coded into the register? I am not going to manually enforce a policy.

 

[sprez]

If its a policy why isn't it coded into the register? I am not going to manually enforce a policy.

To be fair, there are loads and loads of things that are not hard coded but are against policy. This is not surprising lol

 

[Mikuhl]

To be fair, there are loads and loads of things that are not hard coded but are against policy. This is not surprising lol

Its just like if you see someone stealing? Do you go and tell them that its against our policy? People would say its dangerous. Why would I want to escalate the situation and get a Karen upset that I am am making the decision to stop her from double dipping? Then for her to find some random covering tech on their break and getting it done no questions asked. If its a policy then it should be coded into the register. Price match in general should be coded into the register so that a system verifies valid price matches like Best Buy does. There should be no room for any two team members to uphold the policies differently. If the register doesn't let you do it than the decision is final.

 

[dannyy315]

Its just like if you see someone stealing? Do you go and tell them that its against our policy? People would say its dangerous. Why would I want to escalate the situation and get a Karen upset that I am am making the decision to stop her from double dipping? Then for her to find some random covering tech on their break and getting it done no questions asked. If its a policy then it should be coded into the register. Price match in general should be coded into the register so that a system verifies valid price matches like Best Buy does. There should be no room for any two team members to uphold the policies differently. If the register doesn't let you do it than the decision is final.

If it gets to that point where a Karen is escalating it, you call over a manager. You don't want to get into an altercation with a guest, but you don't want to risk being fired either.