Line coming back?

[RandomRedShirt]

Survey was going around about the pod unload. Now stores in my district are getting the lines installed after having all the space allocated for other things. Good job Target 🙄

 

[Captain Orca]

Line here for years, good exercise. Never cared for scanning.

 

[Dream Baby]

Survey was going around about the pod unload. Now stores in my district are getting the lines installed after having all the space allocated for other things. Good job Target 🙄

Elaborate further please.

Lines installed?

 

[Captain Orca]

Perhaps the rolling conveyers at the dock are being set up again. No idea, been out of the loop for a few years.

 

[RandomRedShirt]

Elaborate further please.

Lines installed?

We had ours removed because we went to the pods. Now the plan is to reinstall the line, still have the pods, but break the pods out onto U-boats just like doing the normal truck. It's mind-boggling how stupid this compay is. At that point just send us a normal truck and don't waste our time.

 

[Not My Name]

We had ours removed because we went to the pods. Now the plan is to reinstall the line, still have the pods, but break the pods out onto U-boats just like doing the normal truck. It's mind-boggling how stupid this compay is. At that point just send us a normal truck and don't waste our time.

I worked for the company for 10.5 years and it was amazing how often they wanted to reinvent stuff just for the sake of doing it that didn't even save overall productivity but would often cost it. This is how you know you're part of a failing company. When leadership rolls out ideas when it's a worse product/experience for the customer that ends up leading to less sales overall and a decline in everything, but they do it anyways. Just to say they did something. Fail.

 

[Nauzhror]

Never knew any stores used a process other than the line in the first place. Our store switched from truck unload at 4 AM to 6 PM though, and as far as I know, never switched back, even when all the other stores in the area gave up on evening unloads and went back to mornings.

 

[HInbound]

Never knew any stores used a process other than the line in the first place. Our store switched from truck unload at 4 AM to 6 PM though, and as far as I know, never switched back, even when all the other stores in the area gave up on evening unloads and went back to mornings.

New unload process

I came across this post on Reddit. Is anyone piloting this process. How is it going? Any word on company wide rollout?

www.thebreakroom.org

 

[Dream Baby]

I worked for the company for 10.5 years and it was amazing how often they wanted to reinvent stuff just for the sake of doing it that didn't even save overall productivity but would often cost it. This is how you know you're part of a failing company. When leadership rolls out ideas when it's a worse product/experience for the customer that ends up leading to less sales overall and a decline in everything, but they do it anyways. Just to say they did something. Fail.

Target doesn't understand the concept of brainstorming.

You're supposed to come up with new ideas BUT not necessarily implement them all.

 

[FlowTeamChick]

Here's what I always wonder about these great new ideas. They're supposedly tested at real stores before they're implemented chain-wide. But do the test stores provide feedback that's actually honest and real? Or do they just say that they think corporate wants to hear?
Because it seems like there have been an awful lot of pretty major changes in the 10+ years I've been at Target with how unload and push are done. My store never went to the pod thing; we still unload from the line, although it is different unloading to u-boats and flatbeds for the most part instead of unloading to pallets and taking those to the floor. I think the pods are used at the newest store in the area, opened just a short while before covid.
Changing how things are done is good when it results in making things easier, saving money, speeding up processes, etc. Other organizations I've been part of, at least one of them also of quite large size, figure out what works and stick with it. When new technologies come along and are advantageous, they're adopted.
But I still come back to my original question: are these things tested in real stores by TMs who are free to provide honest feedback? Because I'm thinking the answer to both parts of that question is not "yes."

 

[MrT]

Here's what I always wonder about these great new ideas. They're supposedly tested at real stores before they're implemented chain-wide. But do the test stores provide feedback that's actually honest and real? Or do they just say that they think corporate wants to hear?
Because it seems like there have been an awful lot of pretty major changes in the 10+ years I've been at Target with how unload and push are done. My store never went to the pod thing; we still unload from the line, although it is different unloading to u-boats and flatbeds for the most part instead of unloading to pallets and taking those to the floor. I think the pods are used at the newest store in the area, opened just a short while before covid.
Changing how things are done is good when it results in making things easier, saving money, speeding up processes, etc. Other organizations I've been part of, at least one of them also of quite large size, figure out what works and stick with it. When new technologies come along and are advantageous, they're adopted.
But I still come back to my original question: are these things tested in real stores by TMs who are free to provide honest feedback? Because I'm thinking the answer to both parts of that question is not "yes."

There can be minor feedback but from all my experience as a test store you are forced to make it work or your the problem not the process.

 

[Xanatos]

There can be minor feedback but from all my experience as a test store you are forced to make it work or your the problem not the process.

Also they usually give extra payroll when testing out a new process. If it works better than before, it might just be the extra payroll.

 

[balthrop]

Also they usually give extra payroll when testing out a new process. If it works better than before, it might just be the extra payroll.

Heresy!! believe in the process brought down upon us by the beloved Brian. The process is never wrong, the process is all believe in the process

 

[Black Sheep 214]

Heresy!! believe in the process brought down upon us by the beloved Brian. The process is never wrong, the process is all believe in the process

That’s how it worked at my store. Heaven help you if you mentioned that the Emperor wasn’t wearing any clothes…

 

[balthrop]

That’s how it worked at my store. Heaven help you if you mentioned that the Emperor wasn’t wearing any clothes…

not only is the Emperor not wearing any clothes there is a squid on is head he is insisting is a hat

 

[ION the Prize]

We got a new roller-pin line installed, and there's still plenty of sorting to vehicles in the morning.

But we're also bringing out more pods to even more areas of the salesfloor. Most recently Bullseye and parts of Domestics have started pushing out of pods left on the salesfloor.

So now people spend more time looking for pallet jacks.

 

[BackupTL]

Target doesn't understand the concept of brainstorming.

You're supposed to come up with new ideas BUT not necessarily implement them all.

Jeez you guys never heard of a/b and scale testing? Pods were a pilot for stores with FC service to see if it is better than traditional unload in an actual store environment. Trust me that the "brainstorming" phase came and went, and dozens of options were looked at by Store Ops and GSCL. A line being installed while doing Pod unload seems like a safe middle ground in case a traditional trailer needs to be sent anyway.

Plus you're likely seeing a tiny sample size vs the total pilot. The CA stores I've seen the pilot in have been doing better than trailer sort & stock unload and the feedback for the process is similar to feedback given to TS&S unload (inaccurate pick labels, bad sorting, etc. which happen in both unload types).