From my standpoint of a AAA+ SHV store with an average of 20-25 MIR's per week, about 6 hours average. For a typical B/A volume store, maybe 3-4 hours? But keep in mind there are usually way too many variations that prevent a true actual average from week to week.
Just some examples that might cause a dramatic increase in time would be:
1. High counts from Dept 59. (Levy/Readerlink)
2. More MIR's that end up with a CRC deposition, requiring a re-scan of everything as it is boxed up.
3. Dept. 37 MIR's (Sunscreen/suntan) which require more time spent with ESIM processing.
4. MIR's for the salesfloor either wasn't done or done incorrectly, affecting OH counts for the MIR and usually end up having to re-sort and re-count all items and adjust them on the L/PDA.
5. M&M MIR's: ... Someone decided not to take off all the jewel cases from the DVD's, requiring you to waste time taking ALL of them off yourself.
6. NOP/Transition MIR's: Large high counts may be involved and just end up requiring more time to process everything.
7. Recall MIR's: Due to the time/accuracy sensitivity of these MIR's, they end up just needing more attention. For example, when there was the huge Tylenol recall, you had recalled product coming everyday from everywhere: As freight from the DC's that was loaded before the hard-lock kicked into place, from the backroom, from the salesfloor, and the constant returns from guest services that usually end up getting tossed all together in a cart and brought back, requiring you to sort through all the DPCI's and manually add them into your 3rd, 4th, 5th, etc finish of the MIR.
Some basic advice would be:
1. Save all the Levy/Readerlink boxes, either from DSD check-in or from DC pushes. It makes doing all the book returns much easier without having to worry about finding larger boxes for these that are durable enough to handle 50+ lbs of books inside of it. Use a single layer of packing first on the box, and then put the pilfer-proof tape on top of that. It will vastly improve the odds of the seal breaking from the heavy load of books.
2. Save all the address/contacts on the FedEx site from all the MIR's. A lot of MIR's usually end up using the same vendor and address over time, and being able to quickly select the vendor and have it auto-fill the rest of the information in saves a lot of time. Be wary, some vendors like Sony or Paramount use the same name, but different addresses for a lot of the returns. Just make sure to double check between the packing list you print out and the saved addresses. You are able to save the same name of vendors under multiple addresses, and the FedEx site will usually do that for you. There might be multiple saves of 'Paramount' for example, but each one has a different address.
3. Print out all the MIR's with the Header and Item Detail sheets stapled together. Whomever is pulling the backroom batches, have them write the MIR number on the outside of the repack and also toss in the Header/Item detail sheet with it. It makes referencing much quicker, and when the salesfloor completes their batches, you can quickly sort and toss it in the appropriate repack since they are already numbered.
Forgot to note, with the approach of the holidays, the Quality/Recall MIR count increases. Why? All the toy recalls, ranging from lead paint, choking hazards, etc. Remember, all QA MIR's must be completed WITHIN 24 hours of dropping into the system. Also, normal MIR's will stop dropping into the system for the month of December freeing up more time for all departments. Quality/Recall MIR's ignore this rule and WILL STILL DROP INTO THE SYSTEM. MIR's resume their normal schedule beginning the first week of January.
Last edited: Nov 2, 2012
Sarakiel,
Nov 2, 2012Report
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