this is how it's always been unless your store is run by dummiesNo exact DETAILS yet -
just that some things will stay the same and some things will change.
The major comment was that we are to be a TEAM again.
Mostly working WHEREVER needed.
From the info i got modernization is not dead. They realize that the current pull system is not doable in the true modernization routine, need night pullers to get to the completion goal. We were told to work off process for that until they can come up with a new plan or new process for pulls. They also know other areas of modernization have broken processes that they want to address. Like how they have added plano tls back and have said they are going to change how set routine is to make it more consistent week to week. Modernization is alive but it seems they are working on a revamp.
Our DBOs have never set a POG, revision or salesplan in their lives. The plano team was told it would eventually go away but never did. It's alive and well at my store.I've said from the start they should have changed how the pog workload was allocated. You can't have extremely heavy workload weeks and then other weeks with nothing. Having to pull every DBO to set seasonal isn't tenable when you still have trucks coming in with freight to be worked, this is one of the ways stores become behind on trucks. About damn time they looked into this!
Amen to that!Having a dedicated backroom team would mean consistent pull completion and BRLA again.
Noooooooooo, we need everybody picking.Pull it, throw it in reshop. Three days later, still there.
Modernization, no Modernization, whatever - we need bodies pushing merchandise and zoning, that's what we freaking need.
and cashiering.Noooooooooo, we need everybody picking.
Our DBOs have never set a POG, revision or salesplan in their lives. The plano team was told it would eventually go away but never did. It's alive and well at my store.
Why isn't the push done yet???and cashiering.
I can still hear it now... "Front of store attendant can you hop on a register," asks my ETL. All the while, I'm in the back of the parking lot.Why isn't the push done yet???
I need three for fast service!
This has happened more and more at my store. I've actually had to start helping people on SCO because the SCO attendant keeps getting called off to do (among other things) cashiering duty! Our FOS attendants do GS, pickup, DU...I can still hear it now... "Front of store attendant can you hop on a register," asks my ETL. All the while, I'm in the back of the parking lot.
Not even Style or Beauty?Our dbos never back up cashing
Not evenNot even Style or Beauty?
Does your front end never call for backup?Not even
I've noticed that too. Anyone who comes here saying that a process works has something special. Exterior storage containers for the back room, extra people for unload, people working overnight or nearly overnight, roving people with a specialty purpose, even more that I've forgotten. No one comes here with the proper framework, standard back room, people assigned as specific, average proportion of hours given to all, no specialty beyond the DBO, and talks about how they make it work. Something or somethings have to be broken before it can be made workable. And it's annoying to hear people say "it works" instead of saying "yeah, we trashed the modernization bible in this one area, because that's the only way to make it work. If you don't have leadership support to do it, you're fucked."Isn't it funny how every store where modernization "works" has some mitigating factor that is causing it to "work"?
Nope .Does your front end never call for backup?