Solution
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- Sep 25, 2019
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- 4,520
What were the circumstances that led to the denial? Did you call in advance? Adequate lead time? Call out frequency? Attendance record? Any CA's?
- Joined
- Sep 25, 2019
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How far in advance of your shift did you call out? Did you use the phone? Did you talk with HR, TL, ETL? Do it verbally and document names, times, content of conversations.
- Joined
- Jun 8, 2011
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- 35,328
Did you tell you hr, tl or etl that you have medical concerns
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- Jun 8, 2011
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- Joined
- Sep 25, 2019
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- 4,520
ALWAYS be up front with the STL, and go from there.
therealtd
Good. Bad. I'm the guy with the Zebra.
- Joined
- Jun 30, 2011
- Messages
- 75
You mean your request for using sick/vacation time off towards your call out was denied? There is no approval process for calling out through the app. It simply just informs the leaders that you are calling out.
There's a number of reasons it could be. The likely reason is you simply didn't have enough time to cover the shift. Now they could apply whatever you have for purposes of getting pay, but unless you have enough sick hours to cover the entire shift, you're still going to get the same conversation you would have if you had applied no time. Another reason is they assumed you put in the wrong type. Maybe you have plenty of sick time, but put in a request for vacation time and they felt a need to deny it and talk with you about putting the correct type in (or possibly they just went ahead and corrected it for you). I suppose another reason could be inconsistencies with your time card they need to follow up on (you applied your your request to the wrong day and/or you have punches that day which would read as confusing for them).
Unlikely it would have anything to do with your reasoning for calling out being unsatisfactory for them, but I suppose they could deny on those grounds.
There's a number of reasons it could be. The likely reason is you simply didn't have enough time to cover the shift. Now they could apply whatever you have for purposes of getting pay, but unless you have enough sick hours to cover the entire shift, you're still going to get the same conversation you would have if you had applied no time. Another reason is they assumed you put in the wrong type. Maybe you have plenty of sick time, but put in a request for vacation time and they felt a need to deny it and talk with you about putting the correct type in (or possibly they just went ahead and corrected it for you). I suppose another reason could be inconsistencies with your time card they need to follow up on (you applied your your request to the wrong day and/or you have punches that day which would read as confusing for them).
Unlikely it would have anything to do with your reasoning for calling out being unsatisfactory for them, but I suppose they could deny on those grounds.