gsa4lyfe
Always here
- Joined
- Jul 31, 2017
- Messages
- 3,413
You can close them or add comments still in mysupport but I agree the feature needs to be added to myhelp. Also jus add a cancel button.... I shouldn’t have to type it out every timewhen myhelp is absorbed, add a way for me to add comments and close the case at any time. Right now comments can only be added when "additional action is needed" and the case can't be closed manually, only when CSC gives the option to.