MEGATHREAD myDay app

[Sushi2Go]

Is there a way to add photos to a myhelp ticket? It ask me to take a photo with a zebra but the camera is all whacky. Not sure if the zebra is just broken or camera is disabled by default?

 

[Amanda Cantwell]

Is there a way to add photos to a myhelp ticket? It ask me to take a photo with a zebra but the camera is all whacky. Not sure if the zebra is just broken or camera is disabled by default?

No, camera is enabled, it must be that zebra.

 

[Hardlinesmaster]

No, camera is enabled, it must be that zebra.

It could be a mycheckout. Phone blocks the camera.

 

[SigningLady]

I've always had issues getting a picture to upload for myHelp. That's why I usually skip asking for their assistance and just figure out a solution on my own.

 

[haderix]

An RFID button/logo on item detail page would be nice if it's eligible.

 

[RunForACallBox]

I was really hoping Carton Info would work on repacks but you know, nothing can ever be easy here…

 

[PackAndCry]

It also doesn't appear to work if you don't have the carton label to scan, like how myWork had the Mispick button on the backroom screen.

 

[BottomPerformer]

Lately myDay has been really buggy with scanning on the Scan screen for me. Several times a day I have to completely restart the app because that screen dies and any scans are not registered and it just sits there as if nothing has been scanned. Nothing seems to fix it besides restarting the app.

I've been having this issue also. Updating on floor quantities have not been updating either. There will be 3 on the floor, zebra says there is 1, I change it to 3 and it stays at 1.

 

[SugarSugar]

@SamSepiol

Minor bug, but myhelp doesn't display the correct number of 'my issues'. It shows 0 when I have 1 pending issues when clicked on.

 

[SigningLady]

I've been having this issue also. Updating on floor quantities have not been updating either. There will be 3 on the floor, zebra says there is 1, I change it to 3 and it stays at 1.

The only work around I have found to this is to restart the zebra. It will then reflect the changes made. Huge PITA.

 

[Amanda Cantwell]

@SamSepiol

Minor bug, but myhelp doesn't display the correct number of 'my issues'. It shows 0 when I have 1 pending issues when clicked on.

I’ve noticed this too

 

[haderix]

@SamSepiol

Minor bug, but myhelp doesn't display the correct number of 'my issues'. It shows 0 when I have 1 pending issues when clicked on.

I called this issue in two nights ago. I couldn't change SFQ at all on any device no matter what I tried or which item it was. No errors. It was working the next day finally.

 

[sprez]

myDay is frequently reporting “some in back” for many items when none are actually in the back. Seems like it happens mostly on items that have 0 on hand.

 

[SugarSugar]

myDay is frequently reporting “some in back” for many items when none are actually in the back. Seems like it happens mostly on items that have 0 on hand.

Noticed that too. Myday overall lately seems a bit clunky and slow. I constantly have to exit out myday to scan properly.

 

[Amanda Cantwell]

Noticed that too. Myday overall lately seems a bit clunky and slow. I constantly have to exit out myday to scan properly.

I love MyDay but it has always been clunky and slow lol... launching takes way too long

 

[TurgetCirkl]

myDay is frequently reporting “some in back” for many items when none are actually in the back. Seems like it happens mostly on items that have 0 on hand.

Hmm I thought that was a one time thing. I've been seeing this too.

Also, I don’t know what the team did for the check elsewhere button but it barely works. Most of the time it errors out. Surprised to see So many bugs outside of test stores.

 

[PackAndCry]

I really, really, really wish you could do an item fill/EXF without changing the SFQ. I understand why they want to force you to change the SFQ, but it's really annoying when you can't get the lower SFQ to stick and so you can't add it to the EXF. Just having an "are you sure? It looks like the floor should already be full" prompt instead would help a lot.

 

[Formerplano]

myDay is frequently reporting “some in back” for many items when none are actually in the back. Seems like it happens mostly on items that have 0 on hand.

I've been noticing this as well. Always seems to be 0 on hand. But when you switch to item details it shows no back room locations. I think I started noticing it 2 days ago.

 

[jenna]

myDay is frequently reporting “some in back” for many items when none are actually in the back. Seems like it happens mostly on items that have 0 on hand.

@SamSepiol

 

[Hardlinesmaster]

I've been noticing this as well. Always seems to be 0 on hand. But when you switch to item details it shows no back room locations. I think I started noticing it 2 days ago.

This happened to me too.

 

[TurgetCirkl]

it’s official! myWork is dead

 

[Amanda Cantwell]

thank you to whoever moved fast scan away from throw away lol

 

[Sushi2Go]

What causes the item to display this way? It shows this screen even if it's part of a new POG.

 

[Jayunderscore]

What causes the item to display this way? It shows this screen even if it's part of a new POG.

View attachment 13516

I think this is just a bug. I saw my SD scanning through a Uboat the other day and he showed me a page that looked like this and when I scanned it I got the normal myDay page.

 

[SamSepiol]

What causes the item to display this way? It shows this screen even if it's part of a new POG.

View attachment 13516

This is when an item is 'not legal' to sell in your store. Sometimes new items arrive at the store before they're fully setup on the merchandising side.