Guest Avocado
Service Desk Team Trainer
- Joined
- Sep 15, 2021
- Messages
- 273
Damn, are small formats not part of the exception? My store has five SCOs, three myCheckouts/linebusters, and 2 registers. They basically designed the whole store around being mostly SCO-centered, so this will just not work. If anything, Target will regret designing my store how they did because it is ALL one line, so if they say ten items or less at SCO, it will be a nightmare.
There was something about Small Formats on the Workbench page for Checklanes/SCO (in the S&E Business Page) but I didn't read much into it. I believe Small Formats have their own set of rules, and are able to have SCO open at all times. I don't remember much of anything else it said.