I personally will never use the hotline ever again. I went through the channels and as
@tgtguy said in the thread, used the hotline as a last resort. I personally wanted to remain anyomous and rectify just how myself and others on my team were being treated. Long story short, word got back to the leader I had the complaint about and things got weird when working. Another reason I wanted to remain anyomous was to avoid the whole "weird" while working thing. The hotline has ZERO confidentiality in my case and have jaded at least me in regards to using it.