For the last few years it’s been challenging. Ups and downs. I hope we see a return to the basics.
Payroll to match the workload
Focus on guest experience
Good looking stores
We have 10,000 metrics these days with higher expectations which seems good but in reality everyone is chasing metrics to be green but the focus on the basics goes away. Departments go without staff presence because people are drowned in metric based tasks.
Where I would like to see innovation is the distribution process. Honestly stores probably take in more trucks than they really need also throwing trucks seem so antiquated to me. Trucklines should be a thing of the past. Breaking down style seems strange in 2025. Having Z-racks on the truck, roll out to fill the floor, racks come back on the sweep, makes more sense to me but I’m not going to pretend I know the ins and outs to everything. I think opening a truck full of boxes, taking it, throwing it on a line, pushing it down, another person picks it up, places it on a vehicle, then it goes to the floor, someone pushes it all seems like too much steps.
I truly believe logistics should be less stressful for stores. Teams should be able to focus on great looking store and guest experience. Keep it simple and let stores staff / schedule correctly.
I’m wondering if some things from the past that worked will return with the recent leadership changes bringing people who was with Target in the past but we’ll see. Target has allowed be to grow and help others. I want to see Target thrive so I hope things get better.